Become the Workplace Experience Coordinator, the vital link between employees, visitors, and services in your building. Ensure a seamless and professional impression for all who enter.
As a Lobby Concierge, you will proactively engage visitors, manage inquiries, and foster a vibrant workplace atmosphere. This role demands exceptional hospitality, solid communication skills, and the ability to resolve operational issues. You will work closely with multiple partners, ensuring that services are delivered efficiently while maintaining a safe workplace.
Key Responsibilities:
• Act as primary point of contact for guests and employees
• Support visitor management and access procedures
• Coordinate daily front-of-house operations effectively




• Resolve workplace issues through appropriate channels
• Keep informed of building services and events
Requirements:
• 3-5 years in concierge or customer service roles
• Exceptional verbal and written communication skills
• Strong relationship management and stakeholder engagement
• Demonstrated ability to adapt to changing priorities
• Familiarity with workplace technology and strategies
Deliver a superior experience and drive operational excellence through exceptional guest services and proactive issue resolution.
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📌 Workplace Experience Coordinator (Toronto)
🏢 BGIS
📍 Toronto