Support Evergreen's mission as a Helpdesk Support Specialist, providing essential IT solutions in our collaborative, nature-immersed Toronto office. Your role will focus on troubleshooting, setup, and user satisfaction.

As a key member of our IT team, you will deliver everyday IT support and maintain our technology infrastructure. Evergreen emphasizes public space transformation and sustainability, making your contributions vital. This full-time role combines technical aptitude with a commitment to user experience, ensuring our staff can perform their best.

Key Responsibilities: • Provide courteous technical support for staff and events • Resolve network, software,



and hardware issues efficiently • Maintain helpdesk documentation and ticket tracking • Facilitate user onboarding and continual training • Set up necessary technology for meetings and events

Requirements: • College degree or relevant combination of education • Proficient understanding of Microsoft products • Familiar with networking concepts such as DNS • Effective communicator with all staff levels • Robust time-management skills for competing demands

Leverage your IT skills at Evergreen to support urban sustainability initiatives and enhance public spaces. #J-18808-Ljbffr

📌 Evergreen Helpdesk Support Specialist (Winnipeg)
🏢 Evergreen
📍 Winnipeg