Job Description Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.Tool Rental Technician (TRT) ensures rental tools and equipment are maintained, repaired and available for customers to rent. The TRT writes customer contracts and invoices for tool and equipment rental, checks to make sure tool is operating properly and demonstrates its proper use (as needed). The TRT receives and turns rented tools and equipment to ensure its availability for rent in a timely manner. The TRT monitors parts inventory and orders parts as needed. The TRT trains TR Associates on turning, operation and repair of tools and equipment. The TRT completes these job duties while following all safety procedures and practices.Key Responsibilities:Support Customers First Priority:Demonstrate expert tool, product and services knowledge in answering customer questionsProcess tool rental transactions (logging repairs and work orders, generating contracts, taking deposits, turning contracts into invoices upon equipment return, etc.)Demonstrate proper tool use for customer (as needed)Troubleshoot customer problem and provide advice to addressSupport In Stock Priority:Maintain tools and stock on a daily basis to ensure products are availableOrder parts online and call vendors for parts number changes,



order delays etc.Ensure tools are repaired and available for rental in a timely manner while keeping costs to a minimumDrive Rentals:Perform preventive maintenance on tools and winterize tools as requiredDiagnose problems with tools and make necessary repairs or refer to repair centerTurn returned tools by cleaning, inspecting, and preparing tools for rental by other customersSafety:Adhere to major and minor work rule policies regarding safety detailed in the Code of ConductDirect Manager/Direct Reports:Associates may encounter an uneven walking surface due to temporary cracks in the floorAssociates may have exposure to dust, gas fumes emitted by power equipment, and noiseAssociates may be exposed to external weather conditions, drafts and interior temperature changes, and slippery floorsAssociates may handle merchandise, supplies, and tools with sharp edges or that contain hazardous materialsTravel Requirements:Typically requires overnight travel less than 10% of the time.Physical Requirements:Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).Working Conditions:Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Bending, stooping, reaching, twisting, lifting, pushing,



pulling and moving merchandise and toolsResponding to public address system announcements, including customer services calls, pages, and general informationMoving around the store and be able to assist customersOperating a computer to generate contracts, invoices, ordering parts etc.Identifying and reading reports, tickets and UPC labelsMinimum Qualifications:Must be eighteen years of age or older.Must be legally permitted to work in the United States.Be able to work a flexible schedule, including weekends, evenings, and overtime if neededAt least one year relevant experience (e.G. tool rental, hardware, paint, floor, wall, construction)Successfully complete any required training or orientation coursesPreferred Qualifications:Mechanical aptitude/skills/knowledgeComputer SkillsMinimum Education:Minimal or no educational requirement for this job.Preferred Education:No additional educationMinimum Years of Work Experience:0Preferred Years of Work Experience:No additional years of experienceMinimum Leadership Experience:NonePreferred Leadership Experience:NoneCertifications:NoneCompetencies:Small machine repair experienceAttention to Detail: Concentrates for an extended period of time; catches errors before completing assignments; maintains high qualitystandards for his/her work.Customer Driven: Provides outstanding customer service (to both internal and external customers); follows through on responsibilities to customers; recovers from any errors made and leaves customer satisfied.Gets Things Done: Demonstrates the ability to get results despite a large workload, competing demands and a fast-paced workplace.Your email Submit

📌 Tool Rental Technician Full-Time - 7170 Lethbridge
🏢 The Home Depot Canada
📍 Lethbridge