Elevate your career as a Case Management Consultant with Sun Life, focusing on coaching disability claims teams and optimizing client satisfaction. Enjoy the flexibility of a hybrid work environment.
As a Case Management Consultant, you will take charge of coaching your assigned disability claims team to enhance their skills and optimize claims processes. Your role will be integral in ensuring a client-focused approach while supporting team dynamics and operational effectiveness. By identifying and leveraging improvement opportunities, you'll make a significant impact.
Key Responsibilities:
• Lead coaching initiatives for disability claims teams
• Encourage best practices in case management
• Aid the team in client service and workload management
• Drive business continuity through team excellence
• Report on trends to foster national learning opportunities
Requirements:
• 3 years minimum experience in Disability Claims
• In-depth knowledge of insurance policy concepts
• Outstanding organizational and communication skills
• Ability to provide constructive feedback
• Robust coaching proficiency
Make a meaningful impact while growing your career at Sun Life.
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📌 Hybrid Case Management Consultant Role (Calgary)
🏢 Sun Life
📍 Calgary