Elevate customer support with Entain as a Customer Service Agent. You'll provide exceptional service through live chat, email, and phone for Sports Interaction, Canada's leading sportsbook.
Join a growing team at Entain, headquartered in Kahnawake, Quebec. In this role, you'll resolve customer queries, troubleshoot issues, and create enjoyable experiences for our clients. Ideal candidates will possess experience in customer service, contact centers, or hospitality, with a solid enjoyment for helping others.
Key Responsibilities:
• Assist customers via live chat, email, and phone
• Resolve queries and troubleshoot issues efficiently
• Build relationships with customers and partners
• Navigate multiple systems to provide seamless support
• Document customer interactions meticulously
Requirements:
• Experience in customer service or contact centers
• Effective problem-solving skills for client issues
• Good computer literacy and typing speed
• Proficiency in Microsoft Office applications
• Availability for rotating shifts, including weekends
Showcase your customer service skills at Entain while supporting Sports Interaction and enhancing customer satisfaction.
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📌 Customer Service Agent at Entain (Quebec City)
🏢 Entain Group
📍 Quebec City