Overview

French Insights by Ankita is looking for a professional, organized and customer-focused Receptionist & Administrative Assistant to support the day-to-day operations of our education institute.

This is a fully on-site position and is ideal for someone who enjoys working with students, teachers and prospective students in a professional educational environment.

Location

8470 Highway 27, Woodbridge, ON

Work Arrangement

- Fully on-site
- Weekend availability is required
- Must have flexibility to work within our operating hours of 8:00 AM to 9:00 PM
- Actual shifts will be scheduled within these operating hours based on business requirements

Key Responsibilities

Front Desk & Student Support

- Welcome students, teachers, and visitors in a friendly and professional manner
- Respond to general inquiries in person, by phone and through other communication channels
- Direct students and visitors to the appropriate classroom, teacher or staff member
- Provide basic information regarding classes, schedules, registrations and institute services
- Maintain a professional and welcoming front-desk workplace

Appointments & Consultations

- Assist prospective students who visit the institute for information
- Schedule and confirm consultation appointments with the appropriate team member
- Collect basic information from prospective students before their consultation
- Maintain accurate appointment and follow-up records
- Coordinate walk-in inquiries with available staff

Administrative Support

- Maintain student records, schedules and basic administrative documentation
- Assist with registrations and general office paperwork
- Update spreadsheets, appointment records and internal trackers as required
- Assist with emails, phone calls, document preparation and data entry
- Coordinate with teachers and management regarding schedules and student-related updates




- Maintain confidentiality of student and business information
- Perform other general administrative duties as required

Facility & Classroom Support

- Manage front-door access for students and teachers, including during after-hours classes
- Ensure authorized students, teachers and scheduled visitors are provided access to the institute
- Check classrooms and common areas throughout the shift
- Keep classroom tables, front-desk areas and shared spaces neat, organized and presentable
- Perform light tidying/cleaning of tables when required
- Help ensure classrooms are ready and presentable for incoming students and teachers
- Report any facility, access or maintenance concerns to management

Qualifications

Required

- High school diploma or equivalent
- Strong verbal and written English communication skills
- Excellent customer service and interpersonal skills
- Skilled and welcoming personality
- Strong organizational and time-management skills
- Ability to multitask in a busy education environment
- Comfortable communicating with students, teachers, parents and prospective students
- Basic computer skills, including email, Microsoft Word/Excel or Google Docs/Sheets
- Ability to accurately schedule and manage appointments
- Strong attention to detail and follow-through
- Reliable, punctual and able to work independently when required
- Must be available to work weekends
- Must be comfortable working fully on-site and with shifts scheduled within 8:00 AM–9:00 PM operating hours

Preferred





- Diploma or certificate in Office Administration, Business Administration, Customer Service or a related field
- 1+ year of receptionist, administrative assistant, front-desk or customer-service experience.
- Previous experience working in an immigration office, college, airport, training institute or other educational environment
- Experience with appointment scheduling, student registration or client consultations
- Experience using Google Workspace (Gmail, Google Calendar, Google Docs and Google Sheets)
- Experience handling a busy front desk with multiple students and visitors

Who We’re Looking For The ideal candidate is someone who is:

- Friendly and confident when dealing with students and visitors
- Professional in appearance and communication
- Organized and detail-oriented
- Comfortable taking initiative instead of waiting for instructions for every task
- Able to handle multiple students, teachers and inquiries at the same time
- Dependable with opening/access responsibilities
- Comfortable performing both administrative work and light classroom/front-office tidying
- Able to maintain professionalism and confidentiality
- Looking for a stable, on-site role in an education environment

Pay: $17.60-$21.00 per hour

Benefits

- Casual dress
- On-site parking

Application question(s):
- Are you comfortable working fully on-site at 8470 Highway 27, Woodbridge and working weekends with shifts scheduled between 8:00 AM and 9:00 PM?
- Why should we consider you for this position? What would you bring to our education institute?
- Are you legally eligible to work in Canada for any employer?
- This role requires you to work independently at times, including managing front-door access for students and teachers. How comfortable are you with this responsibility?

Language:
- Hindi/Punjabi (required)

Work Location: In person

📌 Receptionist & Administrative Assistant – Education Institute (Woodbridge)
🏢 French Insights by Ankita
📍 Woodbridge