Job Overview

We are seeking a friendly, professional, and dependable Receptionist to join our team as soon as possible. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role is vital in maintaining smooth office operations and creating a welcoming environment for clients, patients, and staff.

Prior office experience, strong communication skills, and proficiency with various software tools are essential for success in this position.

We are seeking for 1 candidate that can work anytime and anyday needed. Their shift would be 10 am to 9pm, or two candidates that can work either 10 am to 3:30pm or 3:30pm to 9pm.

Qualifications:

- Previous experience in medical, dental or massage clinic is preferred but not required.
- Proficiency in Microsoft Office Suite (Word, Excel)
- Has experience in billing client's insurances via online portals (Telus health, Alberta Blue Cross, Sun Life etc.)
- Has experience with ClinicSense or any booking software.
- Strong computer skills.
- Quick learner.
- Able to multi-task and solve problems alone.
- Exceptional customer service skills with a friendly demeanor
- Ability to handle administrative responsibilities efficiently in a fast-paced environment
- Strong organizational skills combined with the ability to prioritize tasks effectively




- Able to work anytime needed.
- Fluency in Tagalog and English (Tagalog is not required but preferred)

Duties

- Greet clients in a courteous and professional manner at the front desk
- Manage phone calls, emails, online and walk-in bookings.
- Schedule appointments and payments using our Clinicsense App.
- Perform data entry tasks accurately using computer skills, including typing and proofreading
- Handle filing, record keeping, and document organization to ensure easy retrieval of information.
- Provide customer support by addressing inquiries promptly and professionally.
- Process payments and handle cash/POS transactions and insurances.
- Maintain a clean and organized reception area.
- Perform laundry duties (washing, drying, folding towels and linens) and cleaning of common areas, treatment rooms and restrooms as needed.

This position offers an opportunity to be an integral part of our team while developing valuable administrative skills in a professional setting. Pay: $15.00-$16.00 per hour

Perks

- Company events
- On-site parking

Application question(s):
- What are your availabilities?
- Are you able to work Monday to Sunday? Shifts may be 10-9pm / 10:00 - 3:30 or 3:30 to 9PM.

Experience:
- receptionist: 1 year (preferred)

Language:
- Tagalog (required)

Work Location: In person

📌 Receptionist (Edmonton)
🏢 Elite Massage Care Clinics
📍 Edmonton