23 Aug
|
Steve Marshall Group
|
Campbell River
23 Aug
Steve Marshall Group
Campbell River
Receptionist
Looking for a great way to launch your career in the automotive industry? We’re looking for a friendly, organized, and energetic Receptionist to join our team. As the face and voice of the dealership, you’ll be the first person many of our customers meet—and the person who helps set the tone for an exceptional experience.
This is more than a front-desk position. You’ll work alongside multiple departments, learn how a dealership operates, and build valuable skills that can open the door to future opportunities in automotive. If you enjoy helping people, staying organized, and being part of a busy workplace where no two days are exactly the same, this could be the perfect role for you.
Why Work With Us?
- Monday to Friday, 8:00 a.m. to 5:00 p.m.
- Full benefits package after successfully completing probation
- Opportunities to learn, develop, and grow within the automotive industry
- A supportive, energetic team environment
- A workplace that knows how to have fun—ever played dodgeball at work?
- A great opportunity to get your foot in the door and build a long-term automotive career
- A fast-paced role where you’ll interact with customers and contribute to multiple areas of the dealership
Role Summary
The Receptionist creates a welcoming, professional, and positive first impression for every customer, visitor, vendor, and employee who enters or contacts the dealership. This position manages the front desk, answers and directs incoming calls, supports customer interactions, and provides general administrative assistance to help keep dealership operations running smoothly. The ideal candidate is approachable, dependable, organized, and comfortable managing multiple priorities while delivering excellent customer service.
Key Responsibilities
- Greet customers, visitors, vendors, and employees in a warm, friendly, and professional manner.
- Answer, screen, and direct incoming telephone calls and emails promptly and courteously.
- Connect customers with the appropriate Sales, Service, Parts, or Finance team member and ensure they are assisted promptly.
- Help create a positive customer experience by monitoring the reception and waiting areas, maintaining refreshments, and providing updates when needed.
- Provide administrative support, including filing, data entry, document preparation, and scanning contracts or work orders.
- Receive and distribute incoming mail, packages, and deliveries, and coordinate outgoing items.
- Maintain a clean, organized, and professional reception area that reflects the dealership’s standards.
- Support the Sales, Service, Parts, and Finance departments with administrative tasks and customer follow-up as required.
- Maintain the confidentiality of customer, employee, and dealership information.
- Jump in to assist the team wherever needed to support efficient daily operations.
Qualifications & Requirements
- High school diploma or equivalent.
- Previous experience in reception, administration, retail, hospitality, or customer service is an asset—but automotive experience is not required.
- Strong verbal and written communication skills.
- Friendly, skilled, and confident when interacting with customers.
- Strong organizational skills and the ability to manage multiple priorities.
- Comfortable using computers and learning new programs; experience with Microsoft Office or dealership management software is an asset.
- Dependable, punctual, and committed to providing excellent service.
- Able to remain positive, composed, and attentive to detail in a busy environment.
- Willingness to learn, take initiative, and contribute to a team.
If you’re ready to bring your positive attitude, organizational skills, and customer-service mindset to a workplace where you can learn, have fun, and grow, we’d love to hear from you. Apply today and take the first step toward a rewarding career in the automotive industry!
Monday - Friday
8:00AM - 5:00PM
40 hours/week
📌 Receptionist (Campbell River)
🏢 Steve Marshall Group
📍 Campbell River