23 Aug
|
Cassels Brock u0026 Blackwell
|
Toronto
23 Aug
Cassels Brock u0026 Blackwell
Toronto
Cassels Brock & Blackwell LLP is a leading national law firm serving the transaction, advocacy, and advisory needs of clients across Canada’s most dynamic industries. From offices in Toronto, Vancouver, and Calgary, our litigators act on complex commercial disputes for multinational, national, and mid-market clients. We combine rigorous advocacy with practical judgment, inventive strategy, and an unwavering focus on achieving efficient, business-minded outcomes.
We encourage a corporate culture that respects and celebrates the dignity, value and diversity of all.
The Regional
Manager, Events & Client Experience plays a central role in shaping Cassels’ market presence and strengthening client relationships through high‑impact events, sponsorships, and client‑facing initiatives. This role leads the full lifecycle of event and sponsorship activity—from intake and evaluation to planning, execution, and post‑event analysis—delivering exceptional experiences for our lawyers and clients. This role manages these initiatives in consultation with the Director, Business Development, the Chief Growth Officer, other leaders in the Business Development and Marketing team, practice groups leaders and designated partners.
The Regional
Manager is also responsible for developing and implementing best practices and shared tools, trackers and documentation to ensure the highest quality of client experience through onsite and offsite events.
Strategic
Event & Sponsorship Management Event intake and assessment: Leading a structured intake process to evaluate event and sponsorship requests, liaising with lawyers and colleagues to ensure successful execution and ensuring alignment with firm priorities, target audiences, and business development objectives.
Scope development: Defining event purpose, format, budget, KPIs, and required resources; prepare recommendations for internal stakeholders and oversee/direct CRM updates and ensure the overall quality and accuracy of event invitation lists.
Event planning and execution: Overseeing end‑to‑end planning for client events,
conferences, seminars, webinars, hospitality engagements, and firm‑hosted programs. Managing sponsorship deliverables, negotiate benefits, coordinate branding, and ensure the firm maximizes visibility and relationship‑building opportunities.
Scheduling and project management: Maintaining the national events calendar, manage timelines, and ensure all milestones and deliverables are met.
Vendor and venue management: Sourcing and managing external partners, negotiate contracts, and ensure high‑quality service delivery. Developing and managing event budgets, track and process expenditures, and ensure cost‑effective execution. Conducting post‑event evaluations, analyze ROI, and provide insights to improve future initiatives.
Client‑focused programming: Designing and refining event experiences that reflect the firm’s service standards and deepen client engagement. Ensuring all events and sponsorships reflect the firm’s brand, values, and client‑service expectations. Partnering with Marketing, Business Development, Communications, and Practice Groups to deliver cohesive, strategic experiences.
Ensuring quality control and alignment with brand standards and approved guidelines.
Team supervision: Leading, mentoring, and developing one junior team member, providing coaching, performance feedback, and professional development opportunities.
Workflow and capacity management: Allocating projects, balance workloads, and ensuring efficient, high‑quality execution across the national events portfolio.
Process improvement: Establishing best practices, templates, and standardized procedures to enhance team efficiency and event consistency.
Collaboration and culture building: Fostering a supportive, high‑performance team environment grounded in accountability, creativity, and service excellence. Six (6) or more years of progressive event planning experience Strong knowledge of and relationships with local hospitality‑related vendors, business markets and key business and industry organizations Law firm experience strongly preferred; professional services or consulting experience will be considered Undergraduate degree, preferably with additional relevant education or equivalent work experience Proactive self‑starter, creative and strategic thinker who can take ownership of their responsibilities and see them through with minimal oversight – this is a hands‑on role that requires strategic thinking and tactical execution Strong writing skills with the ability to write targeted internal and external communications material with minimal oversight. Permanent, Full-Time Competitive compensation + Extended Health & Dental Care.
Diversity and Inclusion Centric Culture A Culture of Wellness: Cassels recognizes the importance of wellness and provides a comprehensive program that addresses the mental and physical well‑being of our employees by providing resources, services, training and support on an ongoing basis. A fully stocked kitchen with healthy snacks, plus coffee, tea, and drinks throughout the year. A business casual dress code (client/day specific).
Employee referral bonus. Cassels is an equal chance employer committed to fostering a workplace where people of all identities and lived experiences feel valued, respected, and supported. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, 2SLGBTQIA+ communities, and individuals with intersectional identities.
Accommodations for disabilities, accessibility needs, or cultural practices are available throughout the recruitment process upon request. Please contact our recruiter with any questions or accommodation needs.
📌 Regional Manager, Events & Client Experience (Toronto)
🏢 Cassels Brock u0026 Blackwell
📍 Toronto