The Accounts Receivable (AR) Analyst is responsible for managing and driving any collection activities while maintaining accurate records of all customer interactions and collections and is responsible for supporting internal and external audits related to accounts receivable. This person will develop a cross‐functional partnership with Sales, Customer Experience, Shipping, and Finance. The Accounts Receivable Analyst will use analytical skills and business acumen, positive business influence skills, exceptional organizational skills with attention to detail to drive growth and best practice.FunctionalMaintain accurate records of all customer interactions and collection activitiesReconcile customer accounts and process account adjustments or credit memos as neededConnect with customers via email or on the phone to collect paymentsCollaborate with Sales and Customer Service teams to resolve invoice issuesReconcile credit card statements and organize corresponding receiptsRecord applicable bank transactions to SAGEReview, monitor and withdraw PayPal transactions and recordGenerate and send accurate customer invoices in a timely mannerMonitor aging reports and follow up with customers on outstanding accountsPost customer payments (cheques, wire transfers, credit card payments, etc.) to the accounting systemInvestigate and resolve payment discrepancies, short payments, and customer disputesPrepare AR reports for management and assist with month‐end closing activitiesEnsure compliance with company policies and accounting proceduresSupport internal and external audits related to ARAdditional project work and responsibilities as requiredInvestigate and propose continuous improvements to daily tasks and activitiesLeverage the use of AI to streamline processes and controlsOther related responsibilities as requiredPeople and CultureModel Book Depot's values in all that you do and hold others accountable in maintaining their integrityEnable Book Depot's purpose‐driven culture of Enchanting the Mind, that is values‐aligned, family friendly, high‐performing and cutting-edge; and recognize team members who are consistently contributing to this cultureEnsure everyone is pulling together in the same direction and that you are prioritizing departmental and individual goalsChampion, influence, embrace and motivate change, with a strategic mindset for continuous improvement and scalabilityActively empower the learning and professional growth of your team through encouraging your team's participation in Book Depot University (BDU), and being a participantProvide mentorship and meaningful feedback to your teamQualificationsA College Diploma or related field or equivalent training and experience required2+ years of experience in an AR or general accounting roleProficiency in accounting software (e.G., Sage 300, QuickBooks, SAP, or similar)High attention to detail and organizational skillsAbility to prioritize and manage multiple tasks in a fast‐paced environmentStrong attention to detail, aptitude for working with numbers and formulasSelf‐motivated with strong project and time management skillsGoal‐oriented, with growth mindsetExcellent interpersonal skills and ability to work effectively with all team members across the organizationStrong sense of values alignment, ethics and ability to handle sensitive information with tact and discretionPositive and motivationalExperience in a high‐volume AR environmentFamiliarity with collections, best practices and customer portalsBuffalo, NY $50,000.00-$68,000.00 2 weeks ago#J-18808-Ljbffr

📌 Ar Analyst - $50,000 - $68,000 A Year (Thorold)
🏢 Book Depot
📍 Thorold