Drive client success as a Remote Client Support Advisor with BMO Financial Group. This job entails outbound communications and guiding clients through documentation requirements. In this 100% remote position, you will engage with BMO InvestorLine clients to address missing documentation and enhance overall client satisfaction. An ideal candidate has 1-2 years of relevant experience and is fluent in French and English, capable of navigating compliance in financial contexts. Key Responsibilities:

- Follow up with clients on application incompleteness
- Provide clear instructions for document submission
- Respond professionally to client inquiries
- Document and process client interactions accurately
- Ensure compliance with AML and privacy standards Requirements:
- Typically 1-2 years of related experience
- High school diploma or equivalent required
- Collaborative and solid organizational skills
- Basic knowledge of risk management practices
- Familiarity with BMO InvestorLine services is beneficial Leverage your expertise in client support and compliance to impact customers' experiences positively at BMO.

📌 Remote Client Advisor Role at BMO (Quebec City)
🏢 BMO
📍 Quebec City