Step into a rewarding remote role as a Guest Services Agent with Dexterra Group, where customer service and administration are key.

Experience a unique 20 days on and 10 days off schedule. As a critical member of the lodge team, your job is to provide outstanding service to clients while assisting with daily operations. You'll handle client check-ins and manage room bookings, alongside data entry and reporting tasks. This role suits candidates with hotel experience eager to enhance their skills in a remote setting. Key Responsibilities:

- Welcome clients and give information about lodge services
- Address inquiries through phone and email effectively
- Allocate rooms and manage guest keys diligently
- Oversee the check-in and check-out workflow
- Enter booking details and payment data accurately Requirements:
- At least 1 year hotel or administrative experience
- 6 months in a lodge environment required
- Familiarity with accounting tasks and payroll entry
- Intermediate skills in MS Office applications
- Must pass the mandatory WHMIS test Embark on a fulfilling career path in remote hospitality with Dexterra Group and make a meaningful impact on guest experiences.

📌 Remote Guest Services Agent Position (Edmonton)
🏢 Dexterra Group
📍 Edmonton