Drive sales and deliver exceptional customer service as a Sales Manager at Michaels in Nanaimo, BC. Lead the team in promoting a creative shopping experience while ensuring operational excellence.

This retail leadership role involves supporting the Store Manager in adherence to Standard Operating Procedures and executing company policies. You will coach best-in-class selling behaviors, manage floor leadership, and oversee specific in-store programs while enhancing customer satisfaction.

Key Responsibilities:



• Assist Store Manager in store operations and compliance • Model customer service principles and drive sales conversions • Provide Manager-on-Duty coverage for operational continuity • Train and develop team members for enhanced performance • Manage Loyalty Rewards enrollment and customer retention

Requirements: • 3+ years of retail leadership experience • Robust understanding of customer service practices • Ability to lift up to 50 pounds and perform physical tasks • Flexibility to work nights, weekends, and early mornings • Familiarity with POS and Self-Checkout systems

Elevate customer experience, drive sales, and lead a robust team within the creative environment at Michaels in Nanaimo. #J-18808-Ljbffr

📌 Sales Manager at Michaels in Nanaimo (Winnipeg)
🏢 Michaels Stores
📍 Winnipeg