Job Summary

We are seeking an energetic and dynamic Resort Manager to lead the daily operations of our luxurious resort. In this pivotal role, you will oversee guest services, staff supervision, and overall property management to ensure an exceptional experience for every guest. Your leadership will drive a vibrant, welcoming atmosphere while maintaining high standards of hospitality, safety, and operational efficiency.

If you thrive in a quick-paced environment and possess a passion for delivering outstanding customer service, this is your opportunity to make a lasting impact in the hospitality industry.

Responsibilities

- Lead and supervise all resort departments, including front desk, guest services, housekeeping, food and beverage, and human resources.
- Ensure exceptional guest experiences by maintaining high standards of service, addressing guest inquiries promptly, and resolving issues efficiently.
- Oversee daily operations such as reservations, check-ins/check-outs, and phone etiquette to guarantee smooth guest interactions.
- Manage budgeting processes, monitor expenses, and optimize resource allocation to meet financial goals.
- Recruit, train, and develop staff members to foster a motivated team committed to excellence in hospitality.
- Implement policies and procedures that promote safety, cleanliness, and operational consistency across the resort.




- Collaborate with vendors and suppliers to ensure quality service delivery while maintaining positive relationships.
- Promote a positive work environment by demonstrating strong leadership skills and encouraging team collaboration.
- Maintain compliance with all local regulations and industry standards related to hospitality management.

Experience

- Proven supervising experience within the hospitality or hotel industry.
- Strong background in customer service with a focus on guest satisfaction.
- Previous hotel or resort experience is highly preferred.
- Demonstrated leadership skills with the ability to manage diverse teams effectively.
- Experience in human resources functions such as hiring, training, and performance management.
- Knowledge of budgeting practices and financial management within a hospitality setting.
- Multilingual or bilingual abilities are advantageous for communicating with diverse guests.
- Familiarity with front desk operations and phone etiquette is essential for delivering seamless guest interactions.

Join us in creating memorable experiences for our guests while leading a passionate team dedicated to excellence! Pay: $40,000.00-$60,000.00 per year

Benefits

- Flexible schedule
- On-site parking

Work Location: In person

📌 Resort Manager (Georgina)
🏢 Vantage45 Briars
📍 Georgina