OVERVIEW The Restaurant Server is responsible for providing efficient, friendly, and attentive food and beverage service while following company policies, procedures, service standards, and operational requirements. This position is responsible for welcoming guests, creating a warm and welcoming dining experience, taking and accurately entering food and beverage orders, serving food and beverages, maintaining guest satisfaction, processing payments, and responding to guest needs and concerns.

The Restaurant

Server builds positive relationships with guests, demonstrates strong product knowledge, maintains a sense of urgency throughout service, and works collaboratively with the front-of-house and kitchen teams to deliver an exceptional guest experience in a fast-paced restaurant environment.

SKILLS & KNOWLEDGE

- Minimum 6 months restaurant or food and beverage service experience is preferred
- Smart Serve certification required where applicable
- Enthusiastic, outgoing, positive, and upbeat personality
- Robust ability to provide friendly, professional, and attentive service
- Sincere desire to please guests and consistently deliver an exceptional dining experience
- Ability to build professional relationships with guests and create an air of familiarit
- Strong knowledge of food and beverage menus, ingredients, preparation methods, and daily feature
- Excellent verbal communication and active listening skills
- Strong sales ability with the ability to make appropriate recommendations and suggest additional food and beverage item
- Strong attention to detail and commitment to order accuracy and quality service
- Ability to maintain a sense of urgency, momentum, and efficiency throughout service
- Ability to remain calm, professional, and courteous under pressure
- Strong organizational, planning, time management, and multitasking skills
- Ability to work effectively in a fast-paced, team-oriented restaurant environment
- Ability to handle guest concerns professionally and seek management support when required
- Ability to operate POS systems, payment terminals, and other front-of-house equipment accurately
- Professional appearance, strong personal presentation, and well-groomed appearance
- High level of confidence, initiative, reliability, and personal accountability

KEY ACCOUNTABILITIES/ACTIVITIES

- Welcome and greet guests promptly, warmly, and professionally upon arrival at the table




- Create a welcoming and comfortable dining experience by demonstrating enthusiasm, attentiveness, and genuine hospitality
- Establish positive professional relationships with guests and create an air of familiarity through attentive and personalized service
- Maintain a friendly, positive, and upbeat approach throughout every guest interaction
- Maintain comprehensive knowledge of all food and beverage menus, ingredients, preparation methods, daily features, promotions, and available options
- Accurately take food and beverage orders while identifying and confirming special requests, modifications, dietary requirements, and allergies
- Answer guest questions regarding menu items and beverages and provide knowledgeable recommendations
- Explain daily features, promotions, and menu items clearly and enthusiastically
- Use effective sales techniques to recommend additional menu items, beverages, appetizers, desserts, and other appropriate offerings
- Enter guest orders accurately into the POS system and communicate special requests and modifications clearly to the kitchen and beverage teams
- Ensure food and beverage orders are delivered to the correct table and guest promptly and accurately
- Run food and beverages to tables efficiently while maintaining proper presentation and service standards
- Monitor food and beverage quality, presentation, temperature, and accuracy before serving whenever possible
- Conduct quality checks throughout the guest's meal to ensure satisfaction and identify any additional needs
- Maintain awareness of assigned tables and proactively provide refills, condiments, utensils, napkins, and other required items
- Maintain a strong sense of urgency and momentum while balancing multiple tables and guest requests
- Respond promptly and professionally to guest questions, requests, and service needs
- Handle guest concerns with professionalism and involve management when necessary to ensure appropriate resolution
- Process guest bills accurately and efficiently in accordance with company procedures
- Process cash, credit, debit,



and other approved payment methods accurately
- Follow company procedures for discounts, voids, refunds, complimentary items, and payment adjustments
- Clear and reset tables promptly while maintaining cleanliness, organization, and proper table presentation
- Maintain clean, organized, and fully stocked service stations and assigned dining areas throughout each shift
- Complete opening, shift, and closing duties as assigned
- Assist fellow team members and support other front-of-house functions as required to ensure smooth restaurant operations
- Communicate effectively and respectfully with servers, hosts, kitchen staff, management, and other team members
- Maintain a positive team environment and contribute to the overall success of the restaurant
- Report guest concerns, equipment issues, spills, safety hazards, product shortages, or other operational concerns promptly to management
- Follow all company policies, service procedures, food safety requirements, workplace health and safety standards, and brand standards
- Maintain skilled appearance, personal hygiene, grooming, and uniform standards at all times
- Perform other duties as assigned to support restaurant operations and brand standards

GENERAL

- Fluent in English and able to communicate effectively with guests, team members, and management
- Compliance with all company policies, operational standards, and safety procedures is required
- Must maintain professional behaviour, confidentiality, and team-oriented conduct
- Must demonstrate a sincere desire to provide excellent guest service and contribute positively to the restaurant team
- Must maintain a professional, well-groomed appearance and comply with company uniform and grooming standards
- Must be able to remain calm and effective during busy service periods and high-pressure situations
- Must be available to work a flexible schedule, including evenings, weekends, and holidays
- Must be able to stand and walk for extended periods and safely carry food, beverages, trays, and service supplies as required
- Perform other duties as assigned to support restaurant operations and brand standards

LOCATION Mr. Greek

333 Bremner Blvd.

Toronto, ON

Pay: From $17.60 per hour

Experience

- Restaurant Server: 1 year (required)

Language:
- English (required)

Licence/Certification:
- Smart Serve (required)

Work Location: In person

📌 Restaurant Server (Toronto)
🏢 Mr. Greek - Bremner
📍 Toronto