Elevate your career at The Brick as a Retail Customer Service Representative, where solving problems and prioritizing customer needs is at the core of what you do. Join a team that values a customer-first approach.

Reporting to the Operations Manager, you will connect with customers to address their inquiries and deliver effective solutions. This role requires a solid customer service focus alongside exceptional communication and organizational abilities. Thrive in a dynamic environment and enjoy opportunities for personal and professional growth.

Key Responsibilities: • Professionally respond to customer inquiries • Follow up to identify and support customer needs • Enhance customer loyalty through outstanding service • Review daily order reports and provide updates • Carry out additional duties as required

Requirements: • Strong emphasis on customer service and teamwork • High school diploma or similar qualification • Excellent communication skills in writing and verbally • Proven ability to multitask and stay organized • Proficiency in Microsoft Office and flexibility for scheduling

Bring your enthusiasm for customer service and teamwork to The Brick, and embark on an enriching career journey.

📌 Retail Customer Service Representative Role (Montreal)
🏢 The Brick Group
📍 Montreal