- Assist customers and process beverage container returns

- Support daily operations of the Return-It collection facility

- Inspect containers for compliance with recycling program guidelines and deposit-refund eligibility

- Process returns through RVMs and automated equipment

- Handle cash and operate customer deposit-return transactions using Encorp's proprietary point-of-return system

- Complete accurate daily cash reconciliation

- Prepare and submit end-of-day financial reports to the Finance team

- Monitor beverage-container collection levels and back-of-house storage capacity

- Coordinate inventory levels and shipments with Encorp transporters

- Identify and mitigate workplace hazards and follow health and safety procedures

- Follow company policies and procedures and suggest process improvements

- Provide customer service and information about the deposit-return process

- Address customer inquiries, concerns, and feedback

- Explain the environmental advantages of recycling and the deposit-return system

- Operate and maintain RVMs and automated sorting equipment

- Follow regular and preventative maintenance procedures

- Coordinate with technical support to resolve equipment issues and elevate to a manager as needed

- Use pallet jacks or other equipment to move materials to storage and prepare them for transporter collection

Requirements

- Previous retail or customer service experience is an asset; positive attitude and willingness to learn

- Strong organizational and multitasking skills

- Excellent interpersonal and communication skills

- Ability to learn and operate RVMs and automated sorting equipment

- Ability to lift and move materials





- Knowledge and passion for environmental sustainability practices are a plus

- Must be bondable

- High school diploma or equivalent

- Previous experience in a retail chain/franchise environment is an asset

- Knowledge or experience of EPR or alternative recycling programs is an asset

- Solid attention to detail and ability to work efficiently in a fast-paced environment

- Excellent communication and interpersonal skills

- Verbal and written communication in English

- Ability to work 40 hours per week, Sunday-Thursday, 9am-5pm

Core Competencies

Demonstrates strong customer service skills while efficiently processing beverage container returns and managing daily operations at the Return-It collection facility. Proficient in operating RVMs and automated sorting equipment, with a commitment to environmental sustainability practices.

Highest-signal resume keywords

- Customer Service

- RVM Operation

- Cash Reconciliation

- Inventory Coordination

- Health and Safety Compliance

ATS Optimization Keywords

Hard Skills

- Beverage Container Returns Processing

- Automated Equipment Operation

- Cash Handling

- Daily Financial Reporting

- Inventory Management

- Environmental Sustainability Knowledge

- Attention to Detail

- Multitasking

- Compliance Inspection

Soft Skills

- Interpersonal Skills

- Communication Skills

- Organizational Skills

- Positive Attitude

- Willingness to Learn

Certifications & Qualifications

- High School Diploma or Equivalent

- Bondable

Industry Keywords

- EPR Programs

- Recycling Programs

- Deposit-Return System

- Health and Safety Procedures

Tools & Technologies

- RVMs

- Point-of-Return System

- Pallet Jacks

📌 Return-It Associate (Vancouver)
🏢 Jobtailor
📍 Vancouver