Join Specsavers as a Training Manager focused on retail excellence. Deliver innovative training programs while traveling across Ontario West to enhance customer service and store performance.
In this Regional Training Manager role, you'll be instrumental in shaping the training experience for new and existing teams in Specsavers’ retail locations. Through collaboration with various teams, you’ll ensure that employee training aligns with business objectives, promoting a platinum customer experience. Your role will also support ongoing development, encouraging a unified commitment to exceptional service across locations.
Key Responsibilities:
• Create and deliver workshops and learning activities
• Assist in current store openings with training support




• Provide onboarding and ongoing training for store teams
• Work with Regional Sales Team to support new initiatives
• Implement self-led learning paths for store staff
Requirements:
• Experience in retail training and development
• Strong presentation skills in virtual and face-to-face
• Excellent analytical and business data reporting abilities
• Effective relationship-building and coaching skills
• Ability to prioritize workload in a dynamic setting
Drive spectacular customer experiences through professional training at Specsavers as you enhance retail operations.
#J-18808-Ljbffr

📌 Training Manager for Optical Retail (Toronto)
🏢 Specsavers Norge
📍 Toronto