Join Roots as a Team Lead and inspire your team while delivering outstanding customer service in a vibrant retail setting. This role offers the chance to develop leadership skills while promoting a culture of inclusivity and teamwork. Roots is seeking a Team Lead to connect with both the leadership team and sales associates.

You will help drive sales goals while maintaining an excellent in-store setting. Your dedication to customer service and ability to motivate your team will significantly impact store operations and brand loyalty. Key Responsibilities:

- Coach associates on customer service fundamentals
- Perform opening and closing store procedures
- Collaborate with management on action plans
- Communicate team performance feedback effectively
- Resolve customer service challenges promptly Requirements:
- Minimum 1 year of retail experience, luxury experience is a plus
- Proven track record of leading sales teams
- Expertise in POS systems and banking processes
- Strong organizational skills
- Availability for varied shifts including weekends Bring your passion for retail and commitment to customer satisfaction to the role of Team Lead at Roots.

📌 Roots Team Lead Opportunity (Halifax Regional Municipality)
🏢 Roots
📍 Halifax Regional Municipality