Become a Team Lead at Roots and help shape an exceptional retail environment focused on customer experience and teamwork. This role is vital for inspiring staff and achieving store goals. As a Team Lead at Roots, you will act as a link between the store management and sales associates.

Your primary responsibility will be to motivate your team and ensure a high standard of customer service while overseeing daily operations. Successful candidates should possess strong retail expertise and a passion for developing others. Key Responsibilities:

- Model desired customer service behaviors daily
- Provide support in the absence of Store Management
- Maintain an organized and efficient sales floor
- Mentor associates and promote loyalty to the brand
- Implement and follow through on operational activities Requirements:
- 1+ years in a retail environment, luxury preferred
- Proven leadership with sales teams
- Experience with financial reporting and POS
- Flexible availability including weekends and holidays
- Excellent organizational and motivational skills Drive operational excellence and remarkable customer experiences as a Team Lead for Roots.

📌 Roots Team Lead - Retail Excellence (The Blue Mountains)
🏢 Roots
📍 The Blue Mountains