RQ00222 – Business Analyst – Senior | Metrolinx

Opportunity Overview

We are seeking a Senior Business Analyst to provide comprehensive I⁢ business analysis services supporting diverse business and technology initiatives for Metrolinx . The successful candidate will have strong experience in stakeholder management, I⁢ performance reporting, resource utilization, IT operational cost analysis, portfolio reporting tools, and Power BI/Power Automate.

This is a hybrid role requiring a minimum of 3 days onsite per week, which is non-negotiable .

Role Snapshot

- Job Title: RQ00222 – Business Analyst – Senior
- Client: Metrolinx
- Work Location: 277 Front Street West, 4th Floor, Toronto, ON, Canada
- Work Arrangement: Hybrid – Minimum 3 days onsite
- Start Date: September 1, 2026
- End Date: February 28, 2027
- Business Days: 129
- Hours: 7.25 hours per day
- Application Deadline: Thursday, August 20, 2026 at 01:30 PM EST
- Contact Email: [email protected]

Mandatory Submission Documents Please Submit The Following Documents By The Deadline

- Updated Resume in Word format – Mandatory
- Skills Matrix and References – Mandatory
- Expected Hourly Rate – Mandatory
- Visa Status – Mandatory
- LinkedIn ID – Mandatory

Applications cannot be processed without all mandatory documents. Key Responsibilities

- Business Analysis & Requirements Management
- Provide comprehensive I⁢ business analysis services to support business and technology requirements.
- Engage business stakeholders and subject matter experts to elicit, analyze, document, and validate business requirements.
- Document business requirements supporting the implementation and rollout of industry-standard portfolio reporting tools.
- Create and maintain business analysis artifacts, including functional and non-functional requirements and business rules.
- Conduct business modeling activities, including use cases, process models, data flows, and data models.
- Develop performance measures and traceability matrices.
- Conduct post-implementation follow-ups and assessments.
- Stakeholder Management & I⁢ Performance Reporting
- Manage stakeholder relationships across I⁢ and business functions.
- Develop, track, and report organization-wide I⁢ performance KPIs.
- Prepare presentations,



briefing materials, and reports for various stakeholder and management audiences.
- Facilitate stakeholder interviews, workshops, mockups, and other engagement activities.
- Monitor project progress, identify and resolve issues, and provide regular updates to I⁢ management and stakeholders.
- Develop change management and communication materials for relevant I⁢ stakeholders.
- IT Cost Analysis & Savings Management
- Identify key drivers of costs within IT operations and corresponding savings opportunities.
- Analyze OPEX savings opportunities related to hardware and software costs.
- Collaborate with asset owners and stakeholders to identify and validate savings opportunities.
- Work with Finance to validate savings and establish appropriate reporting mechanisms.
- Track and report savings progress on an ongoing basis.
- Support resource utilization tracking and management.
- Resource & Portfolio Management
- Support the hiring and onboarding of I⁢ resources.
- Track and report resource utilization and overtime.
- Develop and implement use cases within industry-standard enterprise portfolio management tools such as Asana, JIRA, and similar platforms.
- Contribute to policies, standards, processes, and best practices related to portfolio reporting tools.
- Ensure consistency in business analysis and portfolio reporting practices across the organization.

Required Skills & Experience Skill / Experience Required Experience Power BI 5+ years Power Automate 3+ years Resource utilization tracking and management 7+ years Stakeholder management and I&IT-wide; KPI reporting 7+ years IT operational cost analysis and savings-lever identification 7+ years Enterprise portfolio management tools such as Asana, JIRA, etc. 7+ years Microsoft Office Suite – Excel, PowerPoint,



Word 7+ years Business requirements gathering and documentation Strong experience required Stakeholder engagement and management Strong experience required Power BI report development and data analysis Strong experience required Business cases, strategies, and cost-benefit analyses Experience required

Additional Required Competencies

- Excellent knowledge and application of the Microsoft Office toolset, particularly Excel, PowerPoint, and Word.
- Strong requirements gathering, analysis, documentation, and validation capabilities.
- Experience preparing presentations and briefing notes for diverse audiences.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Robust interpersonal, negotiation, and teamwork abilities.
- Ability to manage competing priorities and meet deadlines.
- Awareness of emerging I⁢ trends and technologies.

Desirable Skills & Knowledge
- Experience with information retrieval systems and tools.
- Knowledge of Information Management principles, policies, and practices.
- Ability to translate business and data requirements into technical specifications.
- Experience with business functional modeling, event modeling, and process mapping.
- Experience working within structured, object-oriented, and Agile methodologies.
- Experience developing and applying business analysis performance measures.

Work Arrangement Hybrid – Minimum 3 days onsite at 277 Front Street West, 4th Floor, Toronto, ON. Onsite requirement is non-negotiable. How to Apply

If this opportunity matches your experience and career profile, please submit your Updated Resume in Word format, Skills Matrix and References, Expected Hourly Rate, Visa Status, and LinkedIn ID to [email protected] by Thursday, August 20, 2026 at 01:30 PM EST .

Please note: Applications without all mandatory documents cannot be processed. For daily job updates, candidates can also join our WhatsApp group using the provided group link.

If this role is not suitable for you, please feel free to forward it to experienced Senior Business Analysts with strong expertise in Power BI, Power Automate, I⁢ KPI reporting, resource utilization, IT cost/savings analysis, stakeholder management, and enterprise portfolio management tools , who are available to work onsite at least 3 days per week in Toronto.

📌 – Business Analyst – Senior (Toronto)
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