Client: Ministry of Public and Business Service Delivery and Procurement

Work Location: Toronto, Ontario, Canada – Remote Estimated Start Date: September 1, 2026

Estimated End Date: March 31, 2027

Business Days: 146

Potential Extension: 43 Business Days

Hours: 7.25 hours per day

Security Level: No Clearance Required

Application Deadline: Thursday, August 20, 2026, 10:00 AM EST

Role Overview The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Business Analyst to support complex I⁢ initiatives focused on strategic planning, stakeholder engagement, governance, requirements management, business process improvement, and organizational transformation .

The successful candidate will work with diverse business and technology stakeholders to elicit, analyze, document, validate, prioritize, and manage requirements while ensuring technology solutions align with organizational objectives and operational needs.

This role requires strong expertise in business analysis, requirements traceability, process re-engineering, governance, risk management, stakeholder facilitation, and executive communication , along with advanced proficiency in Microsoft 365 and business analysis/modeling tools.

Key Responsibilities

- Business Analysis & Requirements Management – 35%
- Provide senior-level business analysis services for complex I⁢ initiatives involving diverse business and technology stakeholders.
- Elicit, analyze, document, validate, prioritize, and manage business, functional, non-functional, process, and data requirements.
- Facilitate requirements gathering through interviews, workshops, focus groups, stakeholder consultations, and collaborative sessions.
- Establish and maintain end-to-end requirements traceability from business objectives through implementation and operational transition.
- Develop use cases, business rules, process models, data models, workflows, and detailed requirements specifications.
- Use requirements management and traceability tools such as Azure DevOps, IBM DOORS, or equivalent platforms.
- Ensure requirements remain aligned with business objectives, strategic priorities, solution decisions, and project outcomes.
- Collaborate with technical teams to translate business and process requirements into solution specifications.
- Support requirements validation and obtain stakeholder agreement and approvals.
- Business Process Analysis & Strategic Advisory – 25%
- Analyze complex business problems, opportunities, risks, and strategic objectives.
- Conduct current-state and future-state assessments to identify process improvement and service modernization opportunities.
- Apply business process re-engineering methodologies to improve efficiency and support cost-effective service delivery.
- Support large-scale transformation, modernization, migration, and enterprise-wide change initiatives.
- Evaluate business and solution alternatives and develop evidence-based recommendations.
- Translate business, process,



and data requirements into specifications supporting technology solution design and implementation.
- Provide strategic business analysis advice to project teams and stakeholders.
- Monitor emerging I⁢ trends, technologies, and industry best practices.
- Support informed decision-making through structured analysis, options assessment, and recommendations.
- Governance, Risk Management & Quality Assurance – 20%
- Develop and maintain business analysis governance frameworks, standards, policies, processes, and quality controls.

- Prepare governance artefacts including

- Business cases
- Cost-benefit analyses

- Feasibility studies

- Options analyses

- Decision papers

- Risk assessments

- Executive briefings
- Identify, analyze, document, and manage risks, issues, assumptions, dependencies, and constraints.
- Develop and monitor mitigation and response strategies.
- Ensure compliance with OPS Unified Project Management Methodology, Enterprise Architecture standards, system development methodologies, and project gating requirements.
- Maintain comprehensive documentation, approvals, traceability records, governance decisions, and audit artefacts.
- Develop and monitor performance measures, benefit realization metrics, and post-implementation evaluations.
- Support quality assurance activities and ensure business analysis deliverables meet established standards.
- Stakeholder Engagement, Communication & Facilitation – 20%
- Engage and manage relationships with business stakeholders, executive sponsors, project teams, vendors, external partners, and technical resources.
- Facilitate complex business and technical discussions involving competing priorities and diverse stakeholder perspectives.
- Guide stakeholders through requirements decisions, issue resolution, prioritization, and consensus-building activities.
- Provide excellent communication, facilitation, negotiation, presentation, and conflict-resolution support.
- Prepare and deliver executive briefings, presentations, status reports, recommendations, and stakeholder communications.
- Support business readiness and organizational change initiatives by communicating impacts, risks, rationale, and expected outcomes.
- Collaborate effectively with cross-functional teams to deliver high-quality results within established timelines.
- Build strong relationships and maintain effective communication throughout the project lifecycle.

Required Skills & Experience Skill / Experience Requirement Business analysis for complex I⁢ initiatives Extensive experience required Requirements elicitation, analysis,



documentation, validation, prioritization & management Expertise required Business, functional, non-functional, process & data requirements Strong experience required Requirements gathering through interviews, workshops, focus groups & consultations

Strong experience required Current-state and future-state analysis Strong experience required Business process improvement / re-engineering Strong experience required

Large-scale transformation, modernization & migration initiatives Experience required Requirements traceability End-to-end experience required Risk, issue, assumption, dependency & constraint management

Proven experience required OPS Unified Project Management Methodology Experience required Enterprise Architecture and system development standards Experience required

Governance frameworks, policies, standards & quality controls Experience required Executive stakeholder engagement and facilitation Proven experience required Microsoft 365, Teams, Word, Excel, PowerPoint & Visio

Advanced proficiency Azure DevOps Advanced proficiency Business modelling tools Advanced proficiency Preferred Experience

- Experience within the Ontario Public Service (OPS) or public-sector environment.
- Experience supporting enterprise-wide transformation and modernization programs.
- Experience with IBM DOORS or equivalent requirements management platforms.
- Experience with organizational change and business readiness initiatives.
- Experience developing business cases, feasibility studies, cost-benefit analyses, and executive decision materials.

Ideal Candidate Profile The ideal candidate is a senior-level Business Analyst with strong experience supporting complex enterprise I⁢ initiatives and working across business, technology, executive, and vendor stakeholder groups. Candidates should demonstrate a strong combination of requirements management, business process analysis, strategic advisory, governance, risk management, stakeholder facilitation, and executive communication skills. The successful candidate will be analytical, collaborative, detail-oriented, and capable of translating complex business needs into transparent requirements and actionable technology recommendations.

How to Apply

If this opportunity matches your experience and interests you, please send the following documents to [email protected] by Thursday, August 20, 2026, 10:00 AM EST :

- Updated Resume in Word format – Mandatory
- References – Mandatory
- Expected Hourly Rate – Mandatory
- Visa Status – Mandatory
- LinkedIn ID – Mandatory

Important: Without all mandatory documents, we cannot submit a candidate. If this role is not suitable for you, please forward it to Senior Business Analysts with extensive experience in complex I⁢ initiatives, requirements management, business process transformation, governance, risk management, OPS methodologies, stakeholder facilitation, Azure DevOps, and enterprise business analysis.

📌 – Business Analyst – Senior (Toronto)
🏢 S M Software Solutions
📍 Toronto