We are hiring a Sales Associate for our Wayne Gretzky Estate Winery and Distillery - this person will focus on creating memorable guest experiences and is responsible for performing all selling (including Wine Club memberships) and retailing functions within the retail boutique, during guest experiences, and when providing Guest Relations functions/services.

Wayne Gretzky Estates

Winery and Distillery is part of the APL family, located in the heart of Niagara-on-the-Lake wine country. The 23,000-square foot facility nestled amongst the grapevines is the first combined winery and distillery in Ontario, inviting guests to join in a celebration of Canadian wine, Canadian whisky, and Canadian culture. We are one of Niagara on the Lake's must do destinations!

State of the art distillery, award winning wines and best in class cocktails & experiences - you won't want to miss the chance to be a part of the team!

What skills, experiences and knowledge this teammate will bring - Demonstrated Guest/Customer service excellence focus

Experience working with computer-based point-of-sale systems and handling cash an asset

Smart Serve/Serving it Right Certification is required

Demonstrates awareness of when guests and team members may need support, proactively offering assistance and contributing to team efforts without prompting





First Aid certification an asset What this teammate will be responsible for - Achieves/exceeds assigned Wine Club membership targets. Maximizes revenues per guest transaction (including up-selling) via a solid understanding of: property wines / property spirits / accessories / experiences / Wine Club membership benefits / events all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations Facilitates guided tour and tasting experiences for property guests

Assists with processing guest sales (via POS system) and with Guest Relations bookings/reservations (via internal reservations systems) when required

Understands and adheres to retail inventory control procedures (receiving, ordering, promotions, stocking, experience write-offs); participates in monthly retail inventory process

Follows safe work procedures/practices; reports any unsafe working conditions/hazards to assigned Manager on Duty

Responsible for ensuring the cleanliness and safety of the store product/tour route/experience locations at all times Note: As per provincial (Smart Serve/Serving It Right) stipulations, employees under the age of 19 may not be involved in the handling or serving of alcohol. This includes setting up wine bottles for guest experiences, clearing used stemware, stocking fridges/displays, etc.

📌 Sales Associate - Wayne Gretzky Estates (Niagara-on-the-Lake)
🏢 Andrew Peller
📍 Niagara-on-the-Lake