Launch your IT career with F12 as an Entry Level Systems Analyst, focusing on end-user support and technical troubleshooting. This role offers valuable hands-on experience in a supportive environment.
As an Entry Level Systems Analyst reporting to the Manager of Service Delivery, you will assist clients with a variety of IT issues, from password resets to printer setups. You’ll develop essential skills in network infrastructure, server management, and application support while collaborating with a skilled team. The position emphasizes continuous improvement, offering opportunities to enhance your technical capabilities and client relations.
Key Responsibilities:
• Provide end-user support and resolve IT challenges
• Build relationships with clients by understanding their needs




• Communicate clearly and professionally in stressful situations
• Update ticket statuses to keep the team informed
• Document accurate ticket notes and maintain team resources
Requirements:
• Minimum 1-year Service Desk/Support experience
• Basic knowledge of Windows Servers, Active Directory, Networking
• Familiarity with Microsoft, CompTIA A+/Network+ certification is an asset
• Analytical mindset with effective communication skills
• Willingness to work after hours occasionally
Build your skills in a team-oriented environment while providing top-notch client support at F12.
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📌 Entry Level Systems Analyst (Surrey)
🏢 F12.net
📍 Surrey