PMO / SAP Deployment Project Manager – Supply Chain Process (existing solution)

Main Mission

Ensure the operational deployment of an already designed and configured SAP Supply Chain process, making sure that:

- Business teams complete all tasks required to implement the process (data, organization, training, tests, communication).
- The existing SAP solution is strictly respected (no challenge to the core design or key configurations).
- The new process is effectively used and stabilized across the target sites.

Key Responsibilities Deployment Management (without challenging the solution)

- Build and maintain the detailed deployment plan
- Ensure all business prerequisites are completed on time:
- cleansing and enrichment of master data (materials, BOMs, routings, suppliers, customers, MRP parameters, etc.)
- update of internal processes (roles, responsibilities, procedures).
- Lead deployment steering meetings with Supply Chain, Production, Logistics, Customer Service, Finance managers.
- Manage risks and dependencies related to business readiness (key user availability, data quality, local resources).

Coordination of Business Tasks

- Clearly define, for each business function (planning, purchasing, logistics, production, customer service),
- the tasks to be completed before, during and after go‑live,
- The owners and deadlines.
- Track progress through a detailed action plan (checklists by site, by function).
- Follow up, escalate and remove blockers with business managers to secure milestones.
- Act as the link between the central project team and local teams to ensure alignment with the standard SAP process.

Compliance with SAP Standard / No Solution Redesign

- Promote the target SAP model as the group standard: explain the rationale of the process, its benefits and rules.
- Filter change requests:
- Guide users towards proper use of the existing solution.
- Ensure no reconfiguration is launched without formal governance decision (and as part of a future design project, not of the current deployment).

Testing, Go‑Live and Stabilization (Business Side)

- Organize business testing (integrated tests, UAT) based on the already configured solution:
- preparation of test cases,
- mobilization of key users,
- tracking business issues (local settings, incorrect data, incorrect process usage).




- Prepare and manage go‑live:
- readiness checklists (data, organization, training, procedures validated),
- business contingency plan (managing disruptions in production, logistics, customer service).
- Oversee the hypercare phase:
- monitoring of functional incidents,
- supporting operations teams in using the current process,
- consolidating feedback for continuous improvement (without challenging the standard design).

Change Management

- Define and deploy a communication plan tailored to Supply Chain and operations teams.
- Clarify role and responsibility changes: who does what in the new SAP process.
- Organize training:
- training plan per population (planners, buyers, replenishment, logistics, customer service, production),
- materials focused on “how to use the standard process” rather than “how to change it”.
- Monitor process adoption (SAP usage indicators, compliance with procedures, user feedback).
- understanding of Supply Chain processes and how they are implemented in SAP, with a role focused on:
- deployment and adoption,
- mastery of business tasks required for a successful go‑live.
- Knowledge of relevant SAP modules (MM, SD, PP, WM/EWM, and possibly APO/IBP) to:
- explain usage rules,
- understand the impact of poor data or inadequate local processes.
- Proficiency in project and deployment management tools (planning, action tracking, reporting).

Soft Skills

- Firm but supportive attitude: ability to say “no” to unjustified change requests while listening to business needs.
- Strong ability to mobilize business teams on their responsibilities (data, process, training).
- Results‑driven mindset: focus on achieving go‑live and process stabilization rather than redesign.
- Explicit, pragmatic and hands‑on communication with operational teams.
- Ability to handle tense situations (high operational stakes, tight timelines)



while keeping the standard model as reference.

Experience and Education

- Proven experience in SAP deployment or roll‑out projects, with an existing group solution.
- Experience in an industrial and operational Supply Chain environment (plants, warehouses, distribution) is strongly valued.

Success Criteria

- On‑time completion of all business readiness tasks (data, organization, training).
- Go‑live without major incident linked to poor business preparation.
- Effective use of the standard SAP process in deployed sites (usage rate, rule compliance, reduction of Excel workarounds).
- Avoid reconfiguration requests (use core model)

Technical Skills

- Understanding of Supply Chain processes and how they are implemented in SAP, with a role focused on:
- deployment and adoption,
- mastery of business tasks required for a successful go‑live.
- Knowledge of relevant SAP modules (MM, SD, PP, WM/EWM, and possibly APO/IBP) to:
- explain usage rules,
- understand the impact of poor data or inadequate local processes.
- Proficiency in project and deployment management tools (planning, action tracking, reporting).

Soft Skills

- Firm but supportive attitude: ability to say “no” to unjustified change requests while listening to business needs.
- Strong ability to mobilize business teams on their responsibilities (data, process, training).
- Results‑driven mindset: focus on achieving go‑live and process stabilization rather than redesign.
- Clear, pragmatic and hands‑on communication with operational teams.
- Ability to handle tense situations (high operational stakes, tight timelines) while keeping the standard model as reference.

Experience and Education

- Proven experience in SAP deployment or roll‑out projects, with an existing group solution.
- Experience in an industrial and operational Supply Chain environment (plants, warehouses, distribution) is strongly valued.

Success Criteria

- On‑time completion of all business readiness tasks (data, organization, training).
- Go‑live without major incident linked to poor business preparation.
- Effective use of the standard SAP process in deployed sites (usage rate, rule compliance, reduction of Excel workarounds).
- Avoid reconfiguration requests (use core model

📌 SAP - Deployment Project Manager - Contract - hybrid (Markham)
🏢 Robert Half
📍 Markham