Role: SAP Service Management Consultant

Location: Canada -Remote

Duration : Long Term Contract

Job Summary: The SAP Service Business Consultant will be responsible for Rollout, collecting the requirement, BRD and requirement creation in service business operations. The candidate should have a minimum of 8 years of experience. This role requires a deep understanding of SAP modules related to customer relationship management, and integration with other business processes.

The ideal candidate will work closely with cross-functional teams to ensure that our SAP systems meet the needs of our service business and drive operational efficiency.

Key Responsibilities

- SAP Rollout:

o Lead the Rollout of S4 Service Management (SM).

o Analyse business requirements and translate them into business requirement documents o Customize SAP applications to meet specific business needs.

o Lead Unit test and UAT testing.

o Collaborate with stakeholders (Template team) to design and implement best practices in service delivery.

- Collaboration & Communication:

o Work closely with capability Leads of SAP ie. SD, MM, PP, FI to ensure seamless integration of SAP solutions.





o Communicate effectively with stakeholders to gather requirements and provide updates on project status.

o Participate in cross-functional meetings to align SAP initiatives with business goals.

- User Support & Training:

o Provide training and support to end-users on SAP functionalities and best practices.

o Act as a point of contact for Business and SAP template team.

- Data Migration:

o Co-ordinate with data migration to work on migration strategy and help team to develop migrate program
- Hypercare Support:

o Provide dedicated Hypercare support during the post-Rollout phase to ensure system stability and user satisfaction.

o Monitor system performance and user feedback closely after go-live, addressing any issues or concerns promptly.

o Facilitate daily stand-up meetings during Hypercare to discuss issues, resolutions, and user experiences.

Thanks

Rakesh Pathak | Lead Recruiter

Phone: (phone hidden)

[email protected]| www.ampstek.com https://www.linkedin.com/in/rakesh-kumar-pathak-00b039167/

📌 SAP Service Management Consultant (Canada)
🏢 Ampstek
📍 Canada