Position Summary In this role, you will be focused on providing professional front-line security in a commercial property while ensuring a safe and welcoming environment for tenants, visitors, and contractors.

Your responsibilities include managing access control systems, verifying authorized entry, operating visitor management processes, responding to tenant inquiries and construction-related concerns, and maintaining security throughout ongoing renovations. The position requires balancing safety, customer service, and productive building operations in a complex multi-tenant commercial setting.

Key Responsibilities Respond to tenant, visitor, and contractor inquiries professionally and calmly, as security staff are often the first point of contact (front desk / concierge standard).

Understand and operate access control systems, including key card / fob systems, access permissions (tenant vs visitor vs contractor levels), door alarms, overrides, and lockdown procedures.

Administer visitor management systems, including sign-in logs, ID verification, and pass issuance.

Ensure only authorized individuals can access restricted areas.

Work effectively within a commercial environment that involves multiple tenants with different access rules, high visitor turnover, sensitive corporate environments, and shared infrastructure (parking, elevators, loading docks), while supporting privacy and business continuity expectations.

Balance safety, tenant experience, and operational flow in a dynamic, multi-tenant setting.

Effectively manage all contractor and construction-related activity on site, ensuring strict access control, safety compliance, and site protection.

Verify all contractors against approved lists and ensure valid ID, company confirmation, and work authorization before granting entry.

Monitor and restrict access to designated construction zones only, preventing entry into tenant, mechanical, or restricted areas.

Respond to tenant complaints related to construction noise, disruptions, or after-hours work by attending the area, assessing the situation,



and escalating or documenting as required.

Required Qualifications Must be able to demonstrate reliability, punctuality, and a positive attitude in all aspects of the role Valid British Columbia Security License

Valid OFA 1 certificate

Prior experience working in a commercial officer tower is required

Must have at least 2 years of prior Security experience

Prior concierge experience is highly desirable

Proven leadership experience is highly desirable

Demonstrated ability to work independently and perform effectively in high-pressure situations Strong English communication skills (verbal + written reports). Comfortable working independently while balancing safety, tenant experience, and operational flow Certification Requirements (All)

British Columbia Security License Assist with daily operations as needed/required or directed Qualifications &

Skills: Must be willing and able to stand, walk, and patrol by foot for extended periods (8-12 hours) Valid BC Security license Valid OFA 1 certificate Must demonstrate a high degree of professionalism Must have at least 1 year of prior Security experience Experience in Loss Prevention / Retail Security is considered an asset Must have strong verbal and written communication skills Must have a strong command and fluency in the English language both written and verbal Must be able to take a Proactive approach to all onsite situations Must be capable of retaining all relevant information provided by management and designated staff Able to take constructive feedback where appropriate Must be unafraid to attend highly stressful emergency situations Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required. Must be able to handle stress and pressure and make a sound decision under duress Must be comfortable working in a busy highly populated area Must demonstrate high attention to detail / observational awareness Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team Certification Requirements (All)

British Columbia Security License

📌 Security Guard - Corporate Commercial - Full Time (Vancouver)
🏢 Guardteck Security
📍 Vancouver