Integrity Investigative Solutions Limited is looking for highly motivated and licensed security professionals to join our award-winning team of Outreach Security Guards.

As the premier security services provider in the Greater Quinte, Hastings, Northumberland and Prince Edward County Regions, we invite you to join an experienced, award winning team of security professionals.

We are looking for an experienced licensed security professional to join our Outreach Services team at a shelter location in Bancroft Ontario. We hope to find dedicated staff to meet the high demand for the quality of service that our clients have come to expect. We offer competitive wages, a benefits plan and the opportunity for career development as we continue to grow and shape our already well established services in the region.

Role and Responsibilities:

- Establish relationships of trust with patrons from vulnerable communities
- Be an empathetic link to community based services
- Maintain a clean work environment including daily worksite cleaning responsibilities
- Document and collect information regarding vulnerable populations and their use of the service for statistical analysis
- Ensure the protection of people, assets and property on site
- Control access to the facility in accordance with rules and regulations
- Conduct preventive surveillance patrols according to established procedures
- Perform emergency response procedures
- Enforce the regulations in effect at our client's premises
- Write detailed daily activity reports and incident reports
- Adhere to uniform and other regulatory requirements





A successful candidate requires:

- A valid Ontario Security Guard License
- Experience working in a shelter, warming center, or in services related to homelessness, addiction, mental health
- A current standard first aid (level C) CPR/AED Certification
- Excellent written and oral communication skills
- Proven de-escalation, relational and negotiation skills
- A robust sense of situational awareness, attention-to-detail, and acute observational skills
- A reliable mode of transportation

An ideal candidate will have:

- Prior experience working with vulnerable populations in shelter environments
- A good sense of judgement and “think first” reaction to emergency situations
- Demonstrable experience in conflict resolution and issue management
- An ability to remain calm and observe and report details under pressure
- The ability to change and adapt quickly to ambiguity or ambiguous situations
- Volunteer experience with vulnerable populations or community services

Work Hours:

- Full Time (36-44 hrs / week)
- Part Time (24 – 36 hrs / week)

Job Types: Full-time, Part-time, Casual Pay: $20.00-$26.00 per hour

Benefits

- Dental care
- Extended health care
- Vision care

Application question(s):
- Are you currently enrolled in an educational institution?
- What is your primary method of transportation?
- Do you have full-time or part-time availability?

Licence/Certification:
- Ontario Security Guard License (required)
- First Aid Level C CPR/AED Certification (required)

Work Location: In person

📌 Security Guard - Outreach Services (Bancroft)
🏢 Integrity Investigative Solutions
📍 Bancroft