Become the Senior Client Service Manager at IGT, where you will deliver extraordinary support through effective communication and project leadership. Drive innovation and foster collaboration to enhance client satisfaction. This senior role demands 7-10 years of experience within technology-focused industries.

You will be the main contact for clients, directing all communications related to system support and ensuring smooth operations. Your experience will be crucial in managing budgets and project timelines, thereby enhancing customer experiences through calculated decision-making and an creative approach. Key Responsibilities:

- Facilitate all customer interaction with technical support teams
- Gather and manage detailed customer requirements




- Lead budget management and status reporting efforts
- Track project deliveries and ensure documentation accuracy
- Optimize hotline support coverage for effective issue resolution Requirements:
- Bachelor's degree in Business or Computer Science
- Extensive background in client-focused technology roles
- Skilled in using Jira and Salesforce
- Strong organizational and multitasking capabilities
- PMP certification preferred but not mandatory Lead and innovate client service initiatives at IGT to create value and excellence.

📌 Senior Client Service Manager at IGT (Moncton)
🏢 International Game Technology
📍 Moncton