What You’ll Do

Collaborate with customers to understand their business needs, data requirements, and desired outcomes with Workiva solutions.

Partner with the pre-sales team to facilitate a seamless transition from the sales process to implementation services engagements and beyond

Engage with Solution Architects and Customer Success teams to ensure a cohesive and positive customer experience throughout onboarding and implementation

Analyze customer needs and recommend optimal use of Workiva’s Data Management Suite to achieve accurate, efficient, and scalable solutions

Work closely with consulting project delivery stakeholders to define tasks, contribute to project plans, and monitor progress

Review and establish data integration workflows between various customer systems and the Workiva platform

Review and develop data queries and reporting solutions that meet customer analytical and reporting requirements, including mentoring internal and external stakeholders on leading practices

Conduct knowledge sharing sessions with customer and partner application owners to enable self-sufficiency and ongoing success.

Review and create documentation for deployed customer and partner solutions, configurations, and best practices

Gather feedback from customer and partner interactions and share insights with Product Development and Product Management.

Drive customer and partner success by fostering product adoption, ensuring satisfaction, and contributing to overall customer health

Collaborate with Customer Success and Partner Experience teams to define expected outcomes and demonstrate the value realized by customers and partners

Accurately document recent and existing data management features and functionalities for internal and external reference.

Proactively monitor customer and partner environments, staying informed about the Workiva product roadmap to provide effective support and guidance

What You’ll Need

Minimum Qualifications

Bachelor's Degree in a technical field of study,



preferably Computer Science, Computer Engineering, Information Technology, or similar

6+ years of related career experience in customer-facing roles, preferably Technical Customer Success, Solution Architecture, or Consulting

Preferred Qualifications

Bilingual in French or Spanish (Native/Executive level)

Experience with Python for scripting and automation

Experience integrating or managing SaaS applications and enterprise systems, particularly within Accounting, Finance, Audit, Risk & Compliance, or Sustainability

Expertise working with complex, regulated data structures and translating regulatory requirements into scalable, software-driven workflows

Experience integrating with or managing ERP (e.g., Oracle, Workday, SAP, Sage), EPM (e.g., Oracle, Planful, Anaplan), and enterprise data/analytics platforms (e.g., Snowflake, Power BI)

Foundational knowledge of cloud platforms and modern data architectures (e.g., Snowflake, Databricks, BigQuery, Redshift, Azure Synapse)

Experience with integration technologies such as Informatica, SSIS, Boomi, MuleSoft, or Workato

Strong understanding of APIs, including REST and SOAP protocols, JSON/XML formats, and hands‑on API execution through scripting.

Solid knowledge of data engineering, data warehousing, ETL processes, and SQL query development

Strong problem‑solving and technical diagnostic skills.

Data‑driven and detail‑oriented with the ability to manage priorities independently

Excellent written and verbal communication skills, including executive‑level presentations

Proven ability to build credibility, influence stakeholders, and drive cross‑functional alignment

Demonstrated commitment to customer success and long‑term value creation

Travel Requirements and Working Conditions

15% Travel for internal meetings

Reliable internet access for any period of time working remotely and not in a Workiva office

Why Join Workiva

Workiva is the platform designed to bring confidence, control, and a competitive edge to the world's most complex organizations. Our AI-powered platform uni

📌 Senior Domain Architect-Data Management (French Preferred) (Winnipeg)
🏢 Workiva
📍 Winnipeg