Job Description Pay Range: $60,000 - $90,000At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-SharingProgram to assist with retirement savings; comprehensive paid perks; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.Position Overview: We are seeking a dynamic UX analyst to be a part of operations, execution, and stakeholder relationships for their assigned portfolio. The ideal candidate will leverage research, build a vision for the shopping journey, and ensure the delivery of high-quality user experiences.Key Responsibilities:Understand the Customer : Leverage research to identify opportunities to drive value across shopping experiences.Build a Vision : Align with stakeholders to articulate category-focused priorities and support the customer's shopping journey.End-to-End Experience : Collaborate with partners to continuously improve the shopping experience, including search, browse paths, and facet/attribute management.Measure Results : Monitor business performance and evaluate opportunities for improvement.Communicate :



Provide clear timelines of prioritized deliverables and review results of changes to category experiences.Portfolio Expertise & Strategy Alignment : Lead discussions with merchants to ensure business objectives align with online strategies.Category Health & Execution: Assess category performance, analyze trends, and optimize product discoverability.Competencies:Project Planning & ManagementResearch & Web Analytics (Adobe Analytics)Problem Solving AbilityBusiness AcumenCross-Functional Team CollaborationStakeholder ManagementBack-end data managementDirect Manager/Direct Reports:Reports to: Manager / Lead, Online Category ExperienceDirect Reports: NoTravel Requirements:LimitedCurrently 4 days a week (Mon-Thursday) - At location (per organization policy)Travel to Toronto Store Support Centre (SSC), stores, and Innovation Centre (IC) on weekly basis as required based on organization policyPhysical Requirements:Extended sittingRepetitive tasksQuarterly store experience day requiring standing for extended periods and performing any tasks required at the store levelHybrid Work:HybridCurrently 4 days a week (Mon-Thursday) - At location (per organization policy)Travel to Toronto Store Support Centre (SSC), stores, and Innovation Centre (IC)



on weekly basis as required based on organization policyWorking Conditions:Working in an office setting - computer work, camera-on virtual meetings, in-person at SSC/IC/StoresMinimum Education:University/College degree in a related area of study, or equivalent experience.Minimum Years of Work Experience:2+ years in a relevant fieldMinimum Leadership Experience:N/ACertifications:None requiredOther Requirements/Assets:Internal candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+, Meets Expectations and Consistently Demonstrates)Proven experience in managing UX projects.Excellent communication and interpersonal skills.Previous experience in eCommerce is a requiredAn aptitude for analytics; ability to derive insights, take action, and a bias for actionStrong problem-solving skillsStrong organizational skills with the ability to manage multiple projectsStrong attention to detailSelf-starter with the ability to work independently with only general guidanceMust be comfortable with AmbiguityExperience with Adobe Analytics, Looker, Tableau & P360 an assetIn our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.Your email Submit

📌 Analyst, Online Customer Experience (6 Month Contract) (Toronto)
🏢 The Home Depot Canada
📍 Toronto