Drive AI transformation as a Senior Manager in Global Operations with Manulife in Toronto. Focus on Model Risk Management and Responsible AI Governance across multiple countries in a hybrid work model.

Manulife is seeking a seasoned Senior Manager to support its Global Operations AI mandate. This position requires expertise in AI governance, model risk management, and operational risk within a regulated financial services environment. You will coordinate projects across 14 countries, ensuring timely execution while guiding Tech and Operations teams on MRM obligations.

Key Responsibilities:



• Enable Model Risk Management for AI model owners • Manage governance reviews and documentation for AI initiatives • Translate regulatory requirements into practical guidance • Coordinate global portfolio activities and escalations • Monitor progress on AI workforce and reskilling efforts

Requirements: • 6+ years in AI governance or model risk management • Experience with regulatory frameworks and compliance • Solid organizational and analytical skills • Proficient in AI tools for reporting and governance • Ability to manage multiple global workstreams

Deliver impactful governance and AI insights while leading transformational initiatives at Manulife.

📌 Senior Manager, AI Operations at Manulife (Winnipeg)
🏢 Manulife Financial
📍 Winnipeg