OverviewHaventree Bank is a private Canadian Schedule 1 bank specializing in alternative mortgage programs and insured GIC deposits. We help hardworking Canadians from coast-to-coast achieve homeownership by offering flexible mortgage solutions. Our insured GIC deposits offer competitive rates and are available through a variety of wealth management platforms.About Haventree Bank Headquartered in Toronto, Ontario, Haventree Bank (Haventree) is a mission driven alternative mortgage lender. The name Haventree is representative of the bank's mission to help its customers find a place of refuge and to lay down recent roots for the future. Haventree exists to be a catalyst of financial security and upward mobility for Canadians who are underserved by the traditional financial system.Position Summary As Senior Product Manager at Haventree Bank, you will be at the forefront of transforming our Lending products, driving the development of our digital banking platform and optimizing the end-to-end client acquisition and servicing journey. You will play a pivotal role in driving growth within our mortgage portfolio while improving operational efficiency and delivering scalable, customer-centric solutions.The ideal candidate brings deep lending product management experience, strong technical acumen, and a proven track record of launching complex, scalable digital products. This role directly contributes to Haventree Bank's strategic plan and supports the organization's long-term growth and profitability.Major Duties & ResponsibilitiesProduct Strategy & RoadmapSupport the development and execution of the product strategy and roadmap for the mortgage lending portfolioConduct market research and competitive analysis to identify trends, risks, and growth opportunitiesEnsure alignment between product initiatives, digital banking platform, and the bank's overall strategic objectivesContribute to strategic planning to enhance portfolio performance and profitabilityDigital Lending Product Development & InnovationLead the end-to-end design, development, and delivery of Digital Banking - lending capabilities, including:New customer acquisition features such as pre-qualification, conditional approvals, and marketplace lead integrationsEnhanced self-service capabilities (loan reviews, servicing requests, chatbot,



straight-through renewals)Cross-sell and up-sell functionality and sales/servicing optimization toolsEnsure all servicing functions and lending products meet business objectives while complying with regulatory and policy requirementsOwn the designated project execution stream, including conducting research, discovery, provide requirements, testing, backlog management, feature and product launch while gathering feedback and prioritizing improvementsPlatform & Launch Readiness (LOS/LMS)Support organizational readiness for Loan Origination System (LOS) and Loan Management System (LMS) implementations and transitions, including the launch of new innovative loan productsLead the document and support the implementation of broker compensation structures and loyalty program requirementsPartner with cross-functional teams to develop policies, procedures, and training materialsPrepare and deliver product launch communications and materialsFacilitate training, documentation updates, and change management to ensure successful rollout and adoptionMortgage Portfolio ManagementProvide competitive pricing update and market insights to support sales and pricing strategyLead the charge on internal and market research, business case development for strategic initiatives, investment decisions, and resource allocation as well contributing with engineering team on prioritizing product backlog and testingIdentify and execute strategic opportunities to enhance Lending product features across the loan lifecycle, improve end-to-end customer experience, increase operational efficiency and profitabilityProvide ongoing support for digital product enhancements, feature updates, and maintenanceEnsure product compliance with applicable regulationsAssume additional responsibilities as needed to drive strategic growth of the organization, while effectively mitigating riskStakeholder & Leadership EngagementLead the discussions and facilitate requirements gathering with senior leadership to optimize end-to-end lending journey while crafting compelling business cases to support strategy initiativesPartner with internal stakeholders across Operations, Compliance, Legal, Sales,



and Marketing to drive successful product deliveryEngage with internal/external partners to integrate cutting-edge technologies and solutions into our mortgage solutionCollaborate with internal teams (e.G., Operations, Compliance, Legal, Sales, Marketing) to drive successful product development and portfolio growthQualifications & ExperienceDegrees, Diplomas & CertificationsBachelor's degree in Business, Finance, Computer Science, or related fieldYears and Range of Experience Required to Perform the Job5+ years of product management experienceExperience developing and launching scalable financial or digital productsSolid understanding of mortgage lending systems, digital client portal, digital lending solutions, and regulatory requirementsStrong technical acumen; able to write detailed requirements and contribute to architectural and API discussionsProficient in writing business requirements, user stories, and leading testing; experienced with Miro, Confluence, and JiraData-driven mindset with strong analytical and strategic thinking skills; advanced Excel skills, SQL an assetClient-focused with a strong sense of ownership and execution ("get it done" attitude)Innovative problem solver with strong product intuition and ability to navigate complex business challengesExcellent verbal and written communication skills; able to translate complex business and technical concepts for diverse audiencesProven ability to influence stakeholders, build consensus, and collaborate across functionsSelf-directed, resourceful team player with strong interpersonal skillsComfortable working in dynamic environments; able to manage ambiguity and shifting prioritiesWhile we thank everyone for their interest in Haventree Bank, please note that only candidates selected for an interview will be contacted. Haventree Bank is committed to providing accommodation when needed. If you require an accommodation, we will work with you to meet your needs.As a job candidate, our recruitment process includes collecting personal information. Please click the link here to review our Privacy Policy. Privacy Statement | Haventree BankStay in touch with us, if this position is not the right one for you – please click on this link for other roles at Careers | Haventree Bank or follow us on LinkedIn at www.Linkedin.Com/company/haventree-bank/.Haventree Bank embraces equal opportunity, diversity, and inclusion. Please let us know if you require any accommodations during the recruitment and selection process. #J-18808-Ljbffr

📌 Senior Product Manager (Toronto)
🏢 Haventree Bank
📍 Toronto