23 Aug
|
United States Digital Space
|
Toronto
23 Aug
United States Digital Space
Toronto
Elevate customer care at the company as the Senior Manager of Support Excellence. Spearhead AI integration and foster innovative support solutions in a hybrid work setting.
The Senior
Manager of Support Excellence leads initiatives for Knowledge Management, Quality, and Learning & Performance services. Your integrated vision will set benchmarks in customer support innovation and accountability, reporting directly to the Director of Business Planning & Central Operations. Define an integrated vision for support excellence
- Lead and develop a high-performing management team
- 8+ years in support or operations
- 3+ years managing multiple teams
- Proven record of agile execution
- Bring visionary leadership in AI adoption and operational excellence to enhance customer support at the company.
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📌 Senior Manager of Support Excellence (Toronto)
🏢 United States Digital Space
📍 Toronto