Drive sales success at Michaels as a Sales Manager covering maternity leave in Edmonton-Northeast, AB. Lead a team focused on customer experience and operational excellence.
This role involves overseeing front-end and service operations while ensuring adherence to company standards and operational guidelines. With over 3 years of retail leadership experience, you will deliver robust sales results, coach team members, and drive customer satisfaction. Your leadership will play a vital part in achieving key sales and service KPIs.
Key Responsibilities:
• Assist in managing adherence to SOPs and company programs
• Model and coach best-in-class customer experience
• Provide Manager-on-Duty coverage for operational continuity




• Ensure efficient usage of POS and Self-Checkout systems
• Support Custom Framing consultations and operations
Requirements:
• 3+ years of retail leadership experience required
• Ability to lift 25-50 pounds as needed
• Strong understanding of customer service principles
• Flexibility for nights, weekends, and early mornings
• Experience in driving sales in a high-traffic environment
Lead the sales team and enhance customer satisfaction at Michaels in Edmonton-Northeast, AB.
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📌 Sales Manager for Maternity Coverage (Edmonton)
🏢 The Michael's Companies
📍 Edmonton