Identity is the key to unlocking the potential of AI. the company secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. Auth0 is hiring a Senior Product Operations Manager to report to the Chief of Staff and Head of Operations, Auth0 Product. This individual provides a wide array of operational, logistical, and project-related support to the Chief of Staff and Auth0 Product Leadership team.

Strategic Program & Project Management: Lead cross-functional projects, providing program management for major product initiatives. Learning, Development & Enablement: Develop and maintain onboarding and continuous learning programs for the Product organization. Embed product principles, facilitate ongoing education, and utilize feedback (surveys, interviews, performance metrics) to ensure content relevance.

Drive cohesion across the company by building and implementing scalable workflows that align Product, Marketing, Sales, and Enablement teams. Building internal documentation, enablement decks, and video assets to enhance communication clarity and engagement. Track, analyze, and optimize Product Ops programs by defining and managing performance metrics, collecting stakeholder feedback, identifying inefficiencies, and implementing process improvements to drive responsiveness, alignment, and scalable growth. ~ Configure and update workflows, dashboards, integrations, and access controls; establish data hygiene standards and usage best practices; AI-Powered Workflow Automation: Proactively leverage modern AI tooling and LLMs to automate repetitive administrative tasks, design repeatable multi-step workflows, and streamline processes, reporting, etc. 5+ years of experience in Product Operations, Program Management, Business Operations, or a related function in a fast-paced, cross-functional environment ~ Excellent project management, planning,



and organizational skills with extraordinary attention to detail and follow-through ~ Demonstrated ability to utilize AI platforms to build automated processes, conduct rapid data analysis, and refine operational workflows to reduce manual overhead. ~ Proven success managing multiple, complex projects simultaneously with the ability to prioritize effectively, set clear expectations, and drive timely execution ~ Deep empathy for global teams and customers, and a track record of bridging business needs with product realities. ~ In addition, the company offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

The annual base salary range for this position for candidates located in Canada is between: $124,000—$171,000 CAD Driving Social Impact ~ Developing Talent and Fostering Connection + Community Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

Notice for New York City Applicants & Employees: the company may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in Recent York City, pleaseclick here to view our full NYC AEDT Notice. #

📌 Senior Product Operations Manager, Auth0 (Toronto)
🏢 United States Digital Space
📍 Toronto