Position Senior Service & UX Designer Consultant

Location: Edmonton, Alberta, Canada

Work Setting: Hybrid

Contract: November 2, 2026 – November 1, 2027

Extensions: Two additional 1-year extensions

Required Qualifications

- 10+ years of progressive UX, UI, and Service Design experience in complex enterprise environments.
- 5+ years supporting digital transformation initiatives within government, public sector, Crown corporations, or comparable environments.
- Demonstrated end-to-end Human-Centred Design experience.
- Robust user research and usability-testing experience.
- Experience with personas, journey maps, service blueprints, information architecture, user flows, wireframes, and interactive prototypes.
- Experience designing responsive web applications and enterprise digital platforms.




- Experience with enterprise design systems, component libraries, design tokens, and interaction standards.
- Experience applying WCAG 2.2 AA or equivalent accessibility standards .
- Experience working within Agile delivery teams.
- Experience collaborating with Product Managers, Business Analysts, Developers, Architects, and QA.
- Strong stakeholder workshop and facilitation experience.
- Experience preparing production-ready design specifications and supporting developer handoff.
- Experience performing design QA and validating implemented solutions.
- Experience with Figma, Miro, FigJam, Jira and/or Confluence .

📌 Senior Service & UX Designer Consultant (Edmonton)
🏢 Veracity Ventures
📍 Edmonton