Who you are

- We are looking for a senior commercial skilled who brings presence, gravitas, and a track record of driving significant growth at enterprise level
- The ideal candidate is as comfortable in a boardroom as they are building a growth strategy, someone who can influence C-suite agendas and close complex, multi-million-dollar deals

- 10+ years of experience in enterprise account management, business development, or strategic partnerships within insurance (carrier, MGA, or vendor) or B2B SaaS, with a clear track record of operating at senior executive level

- Demonstrated executive presence and gravitas: you are credible, composed, and compelling in front of C-suite and Board-level audiences, able to hold the room and drive decisions

- Proven track record of driving transformational revenue growth, including ownership of multi-year, multi-million-dollar commercial agreements and complex enterprise negotiations

- Deep understanding of insurance industry dynamics, workflows (rating, underwriting, policy admin, endorsements, claims, billing), and the strategic priorities of insurance carriers and MGAs

- Exceptional communication and storytelling skills. Able to translate complex technical and commercial propositions into clear, compelling narratives that resonate at the highest organisational levels

- Strategic thinking combined with commercial rigour: able to synthesise data, identify opportunities, build a business case, and influence investment decisions

- High political acuity, able to navigate complex stakeholder environments, build broad coalitions of support, and manage competing interests with diplomacy and confidence

- Experience operating in and collaborating across matrixed, cross-functional environments

- Willingness and ability to travel regularly across the U.S. to engage clients and represent INSTANDA at the executive level

- Proficiency with CRM and productivity tools; exposure to no-code platforms is a plus

What the job involves

- We are looking for a Senior Strategic Account Director with proven, hands-on experience in Property & Casualty (P&C;) insurance, someone who will act as a growth architect for INSTANDA's most valuable enterprise accounts

- This role is not about incremental renewals: it's about driving transformational revenue impac
- The Senior Strategic Account Director will own the commercial strategy for multi-year, multi-million-dollar agreements,



expand INSTANDA's footprint across client organisations, and influence C-suite agendas to accelerate digital adoption

- You will be accountable for double-digit annual growth within a portfolio of strategic accounts, proactively creating demand, identifying whitespace opportunities, and shaping client innovation strategies

- This is a high-impact role for a commercially driven leader who thrives on influencing senior decision-makers and delivering measurable business outcomes

- Deliver double-digit annual revenue growth across strategic accounts, securing multi-year, multi-million-dollar agreements that materially impact INSTANDA’s revenue trajectory

- Design and execute transformational account growth strategies that align client digital ambitions with INSTANDA’s platform capabilities, driving enterprise-wide adoption and market share expansion

- Identify and convert strategic whitespace opportunities within existing accounts and adjacent business units, unlocking new and significant revenue streams

- This is where you will truly differentiate. You will engage C-suite and Board-level stakeholders not as a vendor, but as a strategic peer, someone who commands the room, challenges conventional thinking, and earns trust through insight and credibility

- Build and sustain trusted, long-term relationships with clients, including C-suite and Board members across client organisations, positioning yourself as a valued advisor

- Lead executive presentations, strategic workshops, and quarterly business reviews with authority, articulating ROI, strategic alignment, and innovation roadmaps in language that resonates with stakeholders

- Navigate complex organisational hierarchies and stakeholder dynamics with political acuity, influencing decisions at the highest levels and accelerating the client’s digital transformation journey with INSTANDA

- Bring a point of view. Challenge client assumptions constructively, introduce new thinking, and shape client innovation agendas in ways that create pull for INSTANDA’s platform

- Act as a trusted industry advisor,



leveraging deep market knowledge and executive relationships to become embedded in client strategy rather than merely their technology stack

- Represent INSTANDA as a credible and compelling thought leader at industry forums, delivering keynote-level insights and shaping market conversations on digital insurance transformation

- Strengthen INSTANDA’s brand presence and cultivate a high-value network of industry decision-makers to accelerate strategic partnerships and pipeline development

- Partner with Customer Success Managers to align client success plans with commercial strategy, ensuring seamless delivery of outcomes and a unified client experience

- Collaborate with Product and Leadership teams to bring client insights and market intelligence into roadmap discussions, directly influencing INSTANDA’s product development priorities

- Maintain rigorous CRM discipline and pipeline management, providing accurate forecasting and transparent reporting to senior leadership

- Ensure compliance with internal processes and contribute to continuous improvement initiatives

- Adhere to INSTANDA’s information security policies, guidelines and best practices to protect our company and our clients

- Contribute to a culture of security awareness across the organisation

- Contribute to a culture of security awareness within the company

Benefits

- 28 days of leave, plus public holidays
- An additional day's leave for every complete year (max 5 days)

- Dynamic Day of leave every month to do the things you love

- Flexi bank holidays instead of fixed bank holidays

- Allocated charity day for you to make a difference

- Annual Learning & Development allowance of £1250

- £100 each month to spend on wellness activities

- Work anywhere in the world for up to 4 weeks per year

- 6-week paid sabbatical after 6 years’ service

- Employee Assistance Program for 24/7 health and wellness support

- Mental first-aiders to listen and guide

- Crisis 24 online service for safe travelling

- Generous Learning & Development allowance

- Free access to LinkedIn Learning

- Free access to the Microsoft ESI Learning

- Inclusive internal development programs
- Interactive training to deepen platform knowledge

- Competitive pay
- Inclusion in discretional Bonus Scheme

- Life cover

- Group Income Protection
- Company-wide Pension Scheme

📌 Senior Strategic Account Director (Canada)
🏢 INSTANDA
📍 Canada