Senior Technical Lead (Enterprise Content Management) Permanent Full Time - The ECM Senior Technical Lead will drive delivery and operations for Enterprise Content Management platform. from requirements to architecture and design through development, deployment, support, and optimization. The ideal candidate is an all‑rounder who can wear multiple hats and operate as a Scrum Master, Developer, Business Systems Analyst, Architect, and Delivery & Development Lead, ensuring the ECM platform is reliable, scalable, secure, and delivering business value.

The Technical

Lead partners closely with business stakeholders, architects, cloud engineering, and product owners to evolve and modernize ECM capabilities. Success is measured by platform stability, development excellence, and the ability to deliver high‑quality automation and content solutions that align with enterprise priorities. The role requires robust technical depth, exceptional analytical and problem‑solving capabilities, and proven leadership in fast‑paced, cloud-based environments.

Technical

Leadership & Ownership Own the end-to-end technical design, development, deployment, and support of ECM solutions Translate business requirements into solution architectures, technical specifications, and development plans, acting as both architect and lead developer Guide solution decisions and advise product owners, architects, and senior leaders on technical feasibility, risk, and strategic direction Stay current on ECM, OpenShift, AWS, and ECM industry best practices; introduce modernization opportunities including AI/GenAI enhancements Conduct code reviews, enforce engineering best practices, and ensure adherence to architectural standards Champion continuous improvement,



innovation, and knowledge sharing across the ECM and automation teams Leadership & Delivery Management Manage team intake, backlog, and capacity planning to ensure optimal work distribution, identify resource gaps, and maintain a healthy delivery pipeline Provide leadership with regular updates on team velocity, workload trends, backlog health, and forecasting insights to support planning and decision‑making Develop sprint plans, estimate effort, allocate technical tasks, and drive on‑time delivery Communicate technical concepts and project status clearly and effectively with business and technical stakeholders Support operational excellence through incident management, root cause analysis, and prevention strategies Build strong relationships across technology teams (cloud, security, data, infra) to ensure stable, compliant, and optimized service delivery Technical Expertise Experience as a Tech Lead or Senior Developer guiding complex solution delivery Familiarity with CI/CD (GitHub, GitLab, Jenkins or similar) and DevOps/Agile practices 6–10+ years of experience in enterprise technology roles including development, analysis, design, and solution delivery ~ Strong leadership skills with experience growing technical teams ~ Exceptional communication skills across technical and non‑technical audiences ~ Comfort with ambiguity,



shifting priorities, and fast‑paced delivery ~ Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).

Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full‑time or part‑time permanent team member: ~ Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well‑being. ~ Time Off: In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day. ~ Financial Security: Company-matching pension plan,share ownership program andadditionalinvestment options.

All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Category: Digital Technology

📌 Senior Technical Lead (Enterprise Content Management) (London)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 London