Lead cutting-edge projects as a Senior Technical Program Manager at Amazon, where customer service excellence meets cutting-edge technology. Drive high-impact initiatives utilizing AI and machine learning to transform customer support. In this senior role, you will be a key player in the Associate Engineering Technology department.

Your responsibilities will revolve around scoping, planning, and executing complex projects while collaborating with various engineering teams. The ideal candidate will have substantial experience leading software development initiatives and possess strong technical program management skills. Key Responsibilities:

- Anticipate bottlenecks and manage escalations effectively
- Align programs with organizational goals through strategic trade-offs




- Influence and drive alignment across cross-functional teams
- Apply technical expertise to design scalable solutions
- Lead planning and execution of large-scale technical programs

Requirements:

- 5+ years in technical product or program management
- 7+ years collaborating with engineering teams
- 3+ years in software development roles
- Experience managing cross-functional programs
- Strong project management discipline in scope and budget

Utilize your leadership and technical skills to advance Amazon's mission of unparalleled customer service.

📌 Senior Technical Program Manager at Amazon (Toronto)
🏢 Amazon
📍 Toronto