Drive the Product Development Lifecycle as a Senior Technical Program Manager with Lightspeed. In this role, you will create a cohesive execution model bridging Product, Engineering, and Design. As a foundational member of the Product & Technology Operations team, you’ll define a robust framework for the Product Development Lifecycle (PDLC) and develop trusted metrics for work flow visibility.

You will navigate complexities across various business units while fostering stakeholder alignment for smooth PDLC adoption. Key Responsibilities:

- Design PDLC framework for all Lightspeed products
- Establish metrics to pinpoint workflow bottlenecks
- Collaborate with cross-functional leaders for adoption
- Define AI roles versus human responsibilities in PDLC
- Revise the framework periodically based on performance

Requirements:

- Proven experience in designing delivery frameworks
- Solid leadership in operational change management
- Skills in building measurement systems from data
- Partnership experience with Engineering on AI
- Excellent executive communication skills

Lead PDLC initiatives at Lightspeed and transform cross-functional operations with your expertise.

📌 Senior Technical Program Manager at Lightspeed (Montreal)
🏢 Lightspeed
📍 Montreal