The Service Coordinator is responsible for providing excellent Customer Service, phone etiquette, data entry, and assisting the service advisors as needed.

Responsibilities

- Greeting customers
- Answering all incoming calls and assisting customers with service appointments and general questions
- Replying to online inquiries through the website
- Daily data entry
- Follow up calls
- Handle payment transactions and daily reconciliation
- Adhere to all company policies, procedures, and safety standards.
- Perform other duties as required.

Requirements:
- Excellent customer service skills
- Strong organizational skills with the ability to multitask
- Basic knowledge of or ability to understand the mechanics of a vehicle
- Excellent verbal and written communication skills
- Self motivated
- Able to professionally manage customer reviews
- Desire to exceed customer expectations
- Solid interpersonal and relationship-building skills
- The ability effectively respond to and meet the needs of a diverse client base
- Computer skills: Microsoft Office

Job Type: Full-time Pay: $16.00-$17.00 per hour

Benefits

- Dental care
- Life insurance
- Vision care

📌 Service Coordinator (Edmonton)
🏢 Computerized Autopro
📍 Edmonton