Company Overview

Hi Line Motorsports is a leading provider in the powersports equipment, lawn and garden equipment and is dedicated to delivering exceptional service and support to our customers. Our commitment to quality and customer satisfaction drives our success in the dealership environment.

Summary

We are seeking a Service Writer to join our team at Hi Line Motorsports. In this role, you will be the primary point of contact for customers seeking services, ensuring their needs are met with professionalism and efficiency. Your contributions will directly enhance our customer experience and support our operational goals.

Responsibilities

- Act as the main liaison between customers and the service department.
- Accurately document customer concerns and service requests.
- Provide detailed estimates for repairs and services based on customer needs.
- Coordinate with technicians to ensure timely completion of services.
- Upsell additional services or products that may benefit the customer’s vehicle.
- Handle cash transactions and maintain accurate records of payments.




- Follow up with customers post-service to ensure satisfaction
- Heps at Parts Counter

Requirements

- Proven experience in powersports service environment.
- Strong customer service skills with a focus on communication and relationship-building.
- Basic mechanical knowledge to understand customer needs effectively.
- Sales experience is preferred, particularly in upselling services or products.
- Ability to handle cash transactions accurately and efficiently.

If you are passionate about providing excellent customer service in the automotive industry, we invite you to apply for the Service Writer position at Hi Line Motorsports today! Only qualified candidate will be contacted.

Job Type: Full time

Pay: $22.00-$25.00 per hour

Benefits

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Service Writer (Wetaskiwin)
🏢 Amraa Equipment
📍 Wetaskiwin