Position: Assistant Store Manager, Coquitlam Centre

Pay: Starting at $21.00 an hour (flexibility based on experience), plus EOY bonus

Location: Coquitlam Centre, onsite

Hours: 32-40 hours/week

Shop Makers is home for Handmade and Local in Canada!

This is an exciting opportunity to join the growing team at Shop Makers! Be a part of our unique retail model where local artisans rent a shelf space in our stores, and in exchange, they keep 100% of their sales. If you’re passionate about shopping local, you’ve come to the right place.

Shop Makers is coming to Coquitlam! We looking for an Assistant Store Manager at our NEWEST location, Coquitlam Centre. We are looking for applicants who value what we value – a memorable customer experience and community connections. This is an opportunity for you to take on exciting responsibilities, build on your already strong skill set and help us achieve our goals.

Our goal is to foster an inclusive, equal-opportunity workplace representative of our diverse customers and makers. We believe that employing people with different backgrounds, perspectives, and skills not only creates a better employee experience, but makes for a more successful organization.

WHO WE ARE LOOKING FOR:

- Enthusiastic, friendly, creative, and passionate about customer service
- Energized by a fast-paced workplace
- Enjoy taking initiative and working independently
- Highly dependable
- Reliable means of transportation to our Midtown location
- Inspired to create meaningful connections with customers, makers and the community
- 1+ year of retail management experience

RESPONSIBILITIES AND DUTIES: Support & Grow the Maker Community

- Assist with recruiting and onboarding new artisans, keeping vendor occupancy at 97%+.
- Support Makers during their move-in/out, providing guidance, feedback, and completing data entry in Google Sheets & Paperform.




- Build strong connections with our vendors, ensuring they feel supported in-store and by email.

Support Team Leadership & Training

- Assist the Store Manager with hiring, training, and onboarding new team members.
- Help create schedules to ensure the store is fully staffed while staying on budget.
- Motivate and inspire your team to deliver outstanding customer and vendor experiences.

Drive Sales & Deliver an Outstanding Experience

- Share your product knowledge and passion for our makers with customers.
- Resolve store-level issues quickly and positively.
- Process point-of-sale transactions quickly and accurately.

Keep the Store Running Smoothly

- Ensure the store meets visual merchandising standards through presentation, replenishment, and housekeeping.
- Maintain a clean, visually appealing, and welcoming environment.
- Stay current with Shop Makers’ policies, services, and events, and communicate them effectively to staff and customers.

RETAIL SALES SKILLS AND QUALIFICATIONS:

- High school diploma, GED, or equivalent
- Knowledge of customer service principles and processes
- 2+ year experience in sales, retail, or customer service environments
- 1+ year in retail management
- Business administration proficiency a plus
- Experience in team leadership & facilitation of work

PERKS

- End of year bonus tied to store sales performance
- Easy going and positive work environment
- Starting pay $22/hr

FLEXIBLE SCHEDULE PROVIDED

- One weekend availability day required




- Flexible 6-8 hour shifts, but open availability is required (mornings and evenings)

SOUND LIKE YOU? APPLY NOW! We want to get to know you better, tell us a little bit about yourself! Include a cover letter with your application or email it to us at Let us know what you like to do for fun, what are your passions, and what about Shop Makers interests you? Feel free to check out our website at shopmakers.ca and our Instagram @shopmakers.ca

Cover Letter:

Although related experience is important, we have built a robust and supportive culture at Makers, and want to ensure all our team members share the same vision and goals. Please include a cover letter as to why you are passionate about shopping local & empowering local artisans, and what supporting the handmade community means to you.

Candidates will only be contacted for an interview if they have completed the skills tests provided.

We’d like to thank everyone who applies, we hire based on qualifications, merit and business needs. We strive to develop, retain, and celebrate our teammates.

Note: if you require assistance or accommodation please let us know.

Makers offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.

Job Types: Full time, Permanent, Casual

Pay: From $22.00 per hour

Ability to commute/relocate

- Coquitlam, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Are you legally entitled to work in Canada?

Experience:
- Leadership: 1 year (preferred)
- Retail sales: 2 years (preferred)

Work Location: In person

📌 Shop Makers Assistant Store Manager @ Coquitlam Centre
🏢 Shop Makers
📍 Coquitlam