Position Summary
ReturnPro is looking for a team oriented, driven, and energetic Production Lead. The Production Lead is responsible for assisting in supervising teammates in a logistics and assembly environment. This position plans and assigns work, implements policies and procedures, and recommends improvements in production methods, equipment, operating procedures and working conditions.

Primary Responsibilities / Essential Functions
This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.

Ensure effective teammate relations

Provide teammate coaching and development

Balance quality, productivity, cost, safety, and morale to achieve positive results in all areas

Leads departmental performance measures, including visual controls, and provides regular progress reports to the Facility Manager

Leads department priorities

Track absenteeism and timekeeping

Follows standard work methods

Results‑driven and time management

Great communication and critical‑thinking skills

Practices safe work habits to ensure production is as efficient and secure as possible

Help identify cost/time‑saving measures to increase production on the line

Qualifications / Requirements

A high school qualification or equivalent

Experience in manufacturing would be advantageous

Forklift certification required

Knowledge of health and safety laws





Excellent knowledge of equipment used in the manufacturing process

Ability to frequently and repetitively bend, lift and reach to install parts of varying size and weight overhead

Knowledge and experience with Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)

Attention to detail, accuracy, and task completion

Excellent verbal and written communication skills

Excellent interpersonal, negotiation, and conflict resolution skills

Ability to act with integrity, professionalism, and confidentiality

Demonstrated initiative

Ability to think creatively and problem solve when faced with new challenges

Ability to work independently, multi‑task, and deliver quality work in an efficient manner

Ability to manage competing priorities

Ability to succeed in a team environment

Physical & Work Environment Requirements

Frequently required to walk, bend, lift, and reach overhead.

Ability to repetitively lift, push, and carry 20–35 lbs.

Ability to work overtime and weekends, as needed.

Comfortable working in a fast‑paced, team‑based production workplace.

Metrics for Success

Meeting or exceeding production throughput and accuracy goals.

Maintaining high teammate engagement and retention.

Compliance with safety and quality standards.

Consistent execution of SOPs and effective use of Paycom for workforce management.

Demonstrated improvements in efficiency and cost savings over time.

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📌 Lead, Production (Ontario)
🏢 ReturnPro
📍 Ontario