Join BGIS as the National Operations Manager to drive the efficiency of scheduling and dispatching work orders for outstanding service delivery. This full-time role is ideal for a facility management expert.You will be instrumental in managing client accounts and ensuring service delivery success across various metrics. Your expertise will help cultivate a performance-driven culture while forging vital client relationships. The responsibilities require strong analytical skills and the ability to mentor your team effectively.Key Responsibilities:
- Manage performance against key metrics and SLAs
- Provide leadership and mentorship to team members
- Document and implement processes for service delivery
- Collaborate on urgent client service issues
- Oversee compliance with safety and regulatory standardsRequirements:
- College diploma or University degree required
- 5+ years of experience in facility management
- Proven knowledge of retail operations
- Solid client relationship management skills
- Superior leadership and coaching abilitiesShape client satisfaction and operational excellence at BGIS in this pivotal role.#J-18808-Ljbffr

📌 Operations Manager At Bgis - Full Time (Markham)
🏢 BGIS
📍 Markham