Become a crucial member of the AMA team as a Retail Support Agent in-office. Provide exceptional customer service to members, assist with transactions, and ensure a welcoming setting.
AMA seeks a dedicated individual for the Member Services team. This role involves supporting members with retail items, memberships, and transactions while promoting AMA products. Candidates should be approachable, problem solvers, and ready to enhance the member experience across various services.
Key Responsibilities:
• Deliver outstanding customer service consistently
• Facilitate transactions for memberships and retail services
• Engage members to assess their needs positively
• Provide back-up support to Member Services Coordinators
• Complete various administrative tasks as assigned
Requirements:
• Minimum 1-2 years in customer service or retail
• High school diploma and Police Information Check
• Excellent communication and problem-solving skills
• Ability to learn quickly in different environments
• Positive attitude and commitment to service excellence
Apply your retail skills and customer focus to help AMA members thrive in Alberta.
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📌 Member Services Retail Support Agent (Edmonton)
🏢 AMA - Alberta Motor Association
📍 Edmonton