POSITION SUMMARY The Store Clerk provides excellent customer service and sales support while ensuring the efficient operation of daily store activities. This position plays a key role in assisting customers, processing transactions accurately, maintaining product displays, and ensuring inventory is organized and readily available. The ideal candidate is customer-focused, detail-oriented, and comfortable working in a fast-paced retail environment while balancing multiple responsibilities.

KEY RESPONSIBILITIES

Customer Service & Sales

- Greet all customers in a friendly, professional, and helpful manner.
- Assist customers with product inquiries and locating items in the store.
- Answer telephone inquiries and direct calls to the appropriate department when required.
- Process cash, debit, and credit transactions accurately and balance the register at the beginning and end of each shift.

Merchandising & Inventory Control

- Stock shelves and ensure merchandise is organized, properly displayed, and readily available for customers.
- Maintain inventory records and monitor stock levels.
- Coordinate with the stockroom or Shipping Department to replenish inventory as needed.

Product Preparation

- Package bulk cookies from the production line into 5 lb boxes, accurately weigh and label them for retail sale.

Receiving & Shipping Support

- Receive and assist with courier deliveries and pickups, including FedEx and Purolator shipments.

Store Maintenance & Compliance

- Maintain a clean, safe, and tidy sales floor and customer area throughout the day.
- Ensure the store is clean, stocked,



and prepared for business at the start and end of each shift.
- Follow all company policies, food safety requirements, and health and safety procedures.

Communication & Team Support

- Report customer concerns, inventory issues, or operational problems to the Manager.
- Perform other duties as assigned by the Manager or Supervisor.

REQUIRED QUALIFICATIONS

- High school diploma or equivalent.
- Previous retail, cashier, or customer service experience preferred.
- Basic cash handling and computer skills.
- Ability to work independently and as part of a team.

KEY COMPETENCIES

- Excellent attention to detail and commitment to accuracy.
- Robust verbal and written communication skills.
- Ability to work independently as well as collaboratively within a team.
- Comfortable learning new software or digital tools.
- Professional, reliable, and able to maintain confidentiality.

PHYSICAL DEMANDS

- Ability to stand and walk for extended periods throughout the shift.
- Frequent bending, reaching, lifting, and carrying of products and supplies.
- Ability to lift and move boxes and merchandise up to 20 lbs (9 kg).
- Manual dexterity required for operating a cash register, handling products, and completing store-related tasks.
- Work is performed primarily in a retail store workplace and may involve regular movement between the sales floor, stockroom, and receiving areas.

This is a part-time position. The successful candidate must be available to work Tuesdays, Thursdays, and every other Saturday (odd Saturdays) Job Types: Full-time, Permanent

Pay: $20.60 per hour

Work Location: In person

📌 Store Clerk (Mount Brydges)
🏢 Hollandia Bakeries Ltd. (Commercial Bakeries Group)
📍 Mount Brydges