This apparel retailer is known for providing customers with quality products, exceptional service, and an engaging in-store experience. With a strong brand presence and a focus on customer connection, they are seeking a Store Manager to lead their Calgary location.

This is an exciting opportunity for a passionate retail leader who thrives in a fast-paced environment and enjoys building high-performing teams. The Store Manager will be responsible for driving sales performance, developing talent, creating an exceptional customer experience, and ensuring the store reflects the brand’s values and standards.

Description

- Customer Experience Excellence: Lead by example by delivering outstanding customer service and creating a welcoming, engaging shopping experience.
- Sales Leadership: Drive store revenue by setting goals, monitoring performance, and coaching the team to achieve sales targets and KPIs.
- Team Leadership: Recruit, train, motivate, and develop a strong team while creating a positive and accountable work workplace.
- Employee Development: Provide ongoing coaching, feedback, and support to help team members grow and succeed.
- Store Operations: Oversee daily operations, ensuring efficient processes, compliance with company standards, and a high level of execution.
- Visual Merchandising: Maintain solid merchandising standards and ensure the store presentation aligns with brand expectations.
- Inventory Management: Support inventory accuracy, product availability, replenishment, and loss prevention initiatives.
- Community Engagement: Build relationships within the Calgary market and create opportunities to increase brand awareness and customer loyalty.
- Performance Management:



Analyze sales results and operational metrics while identifying opportunities to improve business performance.

Requirements Qualifications & Experience

- Minimum of 3–5 years of retail management experience within apparel retail.
- Proven success leading a sales-focused retail environment and achieving business targets.
- Experience managing, coaching, and developing a team.
- Strong understanding of retail operations, merchandising, inventory management, and customer experience.
- Ability to analyze sales results and use data to drive decisions.
- Strong leadership presence with the ability to inspire and motivate others.

Skills & Competencies
- Excellent communication and interpersonal skills with the ability to build strong relationships with customers and employees.
- Results-oriented with a passion for achieving sales goals.
- Strong problem-solving skills and the ability to make decisions in a fast-paced environment.
- Highly organized with the ability to manage multiple priorities.
- Proficient with retail systems, POS technology, and basic computer applications.

Personal Attributes
- Passionate about apparel, fashion, and creating memorable customer experiences.
- A hands-on leader who enjoys being present on the sales floor.
- Positive, energetic, and able to inspire a team.
- Adaptable and comfortable working in a changing retail environment.
- Committed to continuous improvement and driving store success.

Corporate Culture

- Salary: $50,000–$60,000 depending on experience
- Bonus opportunity
- Comprehensive benefits package and 2 weeks holidays
- Employee discounts
- Career growth opportunities

Contact Pamela Loupelle at (phone hidden) x1 or submit your resume in confidence below.

📌 Store Manager - Apparel (Calgary)
🏢 JRoss Retail Recruiters
📍 Calgary