Store Manager – Downtown Toronto

Store Manager – Downtown Toronto

23 Aug
|
The Danish Pastry House
|
Toronto

23 Aug

The Danish Pastry House

Toronto

The Danish Pastry House is a rapidly expanding company that serves authentic Danish pastries, cakes, breads, and coffee.

The company aims to create an outstanding presence in the food and retail industry, with continued growth throughout the GTA and beyond.

We are currently looking for an experienced Store Manager to join our team at one of our Downtown Toronto locations.

The Store Manager is responsible for maximizing the effectiveness and profitability of the store while creating a positive and stimulating work environment. We are looking for someone with a strong sense of priorities, team management experience, ambition, and a drive for results.

Are you a leader with a will to succeed? We want you on our team!

Essential Duties & Responsibilities

- Lead and manage day-to-day store operations.
- Deliver on established performance objectives and regularly report on store performance.
- Lead, coach, train, and develop store employees to achieve individual and team goals.
- Create a positive, professional, and results-driven work workplace.
- Ensure exceptional customer service and promptly address customer concerns.
- Manage employee scheduling based on store and operational requirements.
- Maintain appropriate staffing levels and support recruitment and onboarding as required.
- Monitor sales performance and identify opportunities to improve store results and profitability.
- Manage inventory, product availability, ordering, and waste.
- Ensure proper cash-handling and opening/closing procedures are followed.
- Maintain and present a clean, organized, and welcoming store at all times.
- Ensure adherence to Danish Pastry House brand standards and company policies.




- Ensure compliance with food safety, health and safety, and sanitation requirements.
- Work collaboratively with management and other departments to support business objectives.

Qualifications & Requirements

- Previous retail, café, restaurant, or food-service management experience.
- Minimum 1–2 years of leadership or management experience preferred.
- Strong work ethic and excellent customer-service skills.
- Proven ability to lead, coach, and motivate a team.
- Strong organizational skills with the ability to prioritize and multitask.
- Comfortable working in a high-volume, fast-paced environment.
- Results-driven with a strong understanding of store performance and operational standards.
- Food Handler Certification is an asset.
- Must be reliable and able to work a flexible schedule based on store needs, including days, evenings, weekends, and holidays.

Accessibility & Accommodation We are committed to providing an inclusive and accessible recruitment process. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. Please let us know if you require accommodation, and we will work with you to meet your needs.

Job Type: Full-Time, Permanent

Work Location: In person – Downtown Toronto, ON

Pay: $22.00-$24.00 per hour

Ability to commute/relocate

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Are you legally elgible to work in Canada?
- What is your desired hourly wage? (Please provide a range)

Work Location: In person

📌 Store Manager – Downtown Toronto
🏢 The Danish Pastry House
📍 Toronto

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